Miami, FL Van Rental Agency

Excellent customer service. Great rental prices. Reliable and well maintained vehicles.

As always, excellent service from Miles Car Rental and excellent attention from Martha Silva

The rental agreement was very confusing and therefore not transparent enough. Therefore, the additional costs could not be understood for me.

We had booked our car rental months in advance at Miami FLA airport. When we arrived to pick up the car, they were out of cars? The attendant was very rude and spoke very ... more

I asked for a 20 foot car because of the size of the down payment, they relocated me saying they wouldn't have the truck at the location I reserved, ok, on the day they g ... more

Great customer service at all times and love Ms.beth she is always there to help .. for me they are the best !!

Absolutely amazing pick up location Rick is diligent and attentive definitely use this location when renting if you can

Muy atentos

This is the worst Penske location in all of South Florida. Terrible service both in rent and workshop. In this place, nobody cares about the time and money that the clien ... more

Excellent service and friendly staff

I was given alot of bad information. I tried to reserve weeks in advance and ended up left with nothing when I needed something to move to another state

-The vehicle was quite dirty when we picked it up, there were used paper cups and paper towels and sand and no staff in the parking lot to come in and clean it. Great eas ... more

This was the kindest uhaul Ive ever been to! Small team but efficient and they care about their customers. Willie the manager, made sure i was able to get my u-box in rec ... more

They did not inform me that they charge you another fee when you deliver the equipment you rented, that is, they have to explain to the client that apart from what is pai ... more

No prices on anything... No English as well!

The wait was over an hour for a car I had rented well in advance. The employees did not seem to care about the extreme wait times and were not friendly. Many people waiti ... more

Had a great experience, I went here to book a car for my last minute trip and the service was great. The lady there was so helpful and she even helped me extend the car b ... more

I was taken to Avis by the team at Williamson Cadillac when I dropped off my car to be repaired because they had no cars available at the dealership. The practice is at A ... more

Dirty, unsafe car. Bald tires and shakes on the Highway. I brought it back and got the only other suv available. Even dirtier and also shakes. At least the tires arent ba ... more

Erick and his team have always been amazing. They always make sure that the car is ready and drop is easy as well. Would totally recommend them to anyone who is in need o ... more

If I could leave 0 stars I would. In line for 1 hour attempting to rent a car prior to cruise.Reservation made online. Line barely moved. Only one person to check in (hat ... more

Josie the Earth Angel that made my car rental process so smooth on such a challenging morning! Im so Grateful for her patience and her help!

If I could leave 0 stars I would. In line for 1 hour attempting to rent a car prior to cruise.Reservation made online. Line barely moved. Only one person to check in (hat ... more

Horrible service, they take 1h to give a car to each client!!!! 1 personne working only, worst agency ever, guys dont go there!!!!

The gentleman behind the corner was quick and very helpful to get me on the road. Returning the car was easy and no hassle at all. Budget seems to be lightyears ahead of ... more

The wait was over an hour for a car I had rented well in advance. The employees did not seem to care about the extreme wait times and were not friendly. Many people waiti ... more

They checked all my boxes. Nicest people ever. Will Ibis Lourdes and Juan

Simon was extremely helpful during my move. He was able to extend my truck rental and I was able to grab an additional Van to make my move so much easier downtown.

Car was brand new and a very nice edition. Staff very friendly. Convenient in the airport.

My experience was damaging. Sometimes we don't want to complain so that we do not jeopardize the employee in such hard times, but this employee and Avis(Parent Company) e ... more

I travel about 40 weeks per year and have been in the majority of American airports. Company is clean and organized, but is extremely busy. They would do well with a few ... more

I put 1 start for the one time I didn't have a problem with them same procedure different person and the card. there is no explanation I couldn't use the exact same card ... more

Have rented from this location several times and never heard had an issue. Damien gives great customer service, We will continue visiting this location.

(Translated by Google) Excellent, very responsible, I recommend them 100%, a VIP service (Original) Excelente muy responsables , los recomiendo 100%, un servicio VIP

(Translated by Google) Excellent service and attention. Any questions or queries made were answered at the moment. They also guide and help you if your first time in the ... more

Great return process

Had a wondeful experience with ivys , she is the best

Fast communication and great service! See you next time!!

Great service! 🤩

I dropped off and had no problems no extra fees etc...

Family rent a car muy bueno

This review is based on customer service or lack there of. I recently October 2022, reserved a van for my husband and his friends who was flying in to celebrate his birth ... more

Great

Excellent service and attention, with very good cars and favorable prices. I would totally recommend it.

(Translated by Google) Terrible, always closed and the phone number they give you is answered by the man with the worst shape in the world. Very unpleasant and fatal as a ... more