Colorado Springs, CO Cell Phone Store

Stopped in with a damaged phone expecting the worst but Forest Smith took amazing care of me and was able to get everything taken care of with no cost to me. He went abov ... more

Joel is BY FAR the best employee we have dealt with at this location. I broke my phone and also I was going to switch companies for service and his kindness, honesty and ... more

Store was clean and Emitt had amazing customer service. Thank you :)

Frida was amazing and clearing up my issue! Deff a great location, friendly staff and helpful

Absolutely not worth it!!! One person in the whole store is amazing named John. Otherwise it is a waste of time

Josh was the BEST person weve ever worked with on cell phones, and were retirees. He was professional, incredible efficient, personable AND he found a charge on our bill ... more

They were super amazing and helped me out!

Good and friendly customer service.

Hello Michael Duggan. My mother at 88yrs - New smartphone from mailed with the Government - had everything and this was starting with T-Mobile. There was a new other SIM, ... more

This store is crooks and liers claiming no upgrades for long-term customers just to get extra money Reddy was our server

Yes Ak was the gentleman who helped me pick out my phone for what suited me. I was transferring my number from verizon and was asking every metro store in spring regardin ... more

Our experience at Verizon was great. After the passing of the previous account owner, Carlos helped us exponentially with the transferring ownership of the account, and m ... more

I've been to this location twice, Mayra has been extremely helpful. Her patience and customer focus is exceptional. In addition to my two recent experiences with Mayra, ... more

T MOBILE IS TERRIBLE FROM PHONE THE CUSTOMER SERVICE TO THE STORES.

The lady working was very helpful she does an amazing job keep up the good work and positive vibes

The associate that helped was rude and after telling him what I wanted he still changed my account and now I have to waste my time to get it all fixed.

Best service provided

Nolan was great!! Thought my charging port was broken, but it was just dirty. He cleaned it right then and there for me. In and out in 10 minutes. Thanks so much!!

Cory & Jared...awesome throughout the entire process. We were definitely taken care of in spite of our incredibly, tall order. Highly recommend this particular location f ... more

Andrew and Danny were quite helpful.

I had a good experience at Verizon today with Ben he helped me out with my problem and I was happy with my service

Jackson and Stephen I came into the store and received AWESOME service from both of these gentleman. Thanks guys1

Responsive service and a great workmanship guarantee. They replaced my screen in Nov and when I had a problem with it in March, they gave me a new one for free and did it ... more

Great service and fast. Thanks Aaron

Went in to the store with a complicated dilemma and Ash was great and got us taken care of!! Thanks, Ash!!!

I wanna give no stars to tmobile for taking out repair centers in Colorado Springs gotta pay an arm and leg to replace my phone now and it's just my screen cracked highl ... more

Rented out the place to deny me a job. But it was okay to befriend ppl who needed phones.

Jonathan, youre the best, dude. Thanks for being so cool.

Great customer service best metro I've used. gotta be my new designated spot.mejor metro que yo usado en Los springs

Incredible experience and team! I was trying to switch over from AT&T to an account in T-mobile. This team was on top of its game. I came in 10 minutes before close, and ... more

I like the store on tejon better. Much better customer service coming from a business owner

Did not like that the guy at the store doesn't explain what's the price of things you are getting and changed my plan, added insurance, rise my plan up to almost $100 dol ... more

What a joy! Walked into T-Mobile while I was greeted by Ty. He was great to work with. I highly recommend. Thank you for the new accessories!

This store is a joke. Incompetence is abundant at this one. Sales rep jesse is a real piece of work. Completely unprofessional. I hope this store has audio. Guy said some ... more

The dumbest thing happened at this store. The store closes at 7pm and I arrived at 6:07 to the keys (visible from the outside) inside the door locked. I call and a female ... more

This Metro PC may be small, BUT absolutely amazing customer service from a guy named Frank. He hooked us up, helped get our bill lowered and just overall great, friendly ... more

Got the job done

Arthur was great at helping to replace a SIM card on my phone. Good customer service, quick and simple. They go the extra mile to ensure satisfaction. Impressed!

I love going to this T Mobile! I always have the best experience and the store manager Raya is always friendly knowledge and helpful! Not to mention just a good saleswome ... more

The store manager is a scammer. Was told I could purchase a sim card and try service for up to 30 days for no charge and just call in if the service didn't work at my se ... more

Just about the worst retail site I've ever delt with. Don't even bother trying to call the store, they'll ask you if they can put you on a brief hold and then never pick ... more

I wanted to switch my prepaid account to a 2 year contract and add my fiancé. The entire staff was helpful! There were issues with the switch, of course, and we had to c ... more

Dude was nice

Great deals

Such great customer service. So friendly and efficient!

Unhelpful, cold support staff who lacked the knowledge needed to help me close my late mothers accounts. I will definitely never use ATT.

Just want to shout out to Shawn at the Shops at Briargate store for always being the best and being super helpful with my husband and I. We definitely appreciate all his ... more

I had a great customer experience with the store manager

Go to a different store, the store cannot help you with what you need.

Amazing even