Los Angeles, CA Van Rental Agency

People was very helpful explaining all the fares and why this cost is charged and other questions. They a some issue with my email so I have no ticket.

A busy place, I see a lot of people renting from this place. When I was there to rent a car before 8:00am, there was a line but they have a lot of crew so the service was ... more

Excellent Service in my trying circumstances.

Good...

Remember that we all think differently for my part. I am grateful for the good work they have always taken care of me well, especially by the manager Luis.

Way over priced. So, I never used them.

They charge you hidden fees, which after you cal and complain they refund you back, but not the entire sum!!!!! Very frustrating!! Do not recommend at all!!! The person a ... more

March, 2024 LA Airport: Check-in process was AWFUL!! The office was VERY unorganized with unfriendly employees. It took 2-1/2 hours to pick up a car that was already pai ... more

The guy who helped me at the front desk was very friendly and happy, and put me in a better mood on a very busy moving day.

The 2 agents that were there abused the power they were given and have a poor understanding of the service industry. I understand when someone makes an error, but there i ... more

I was at the Budget rental. I went there it was loud, like psychotic and unsanitary. Ryan was there couldn't speak properly or keep proper distance was weak. Then was unp ... more

They are always professional.

Fast, easy, and extremely nice and helpful!

I rented a car a week ago. My reservation was for Friday at 16:00, and the return was scheduled for Monday at 08:00. When I came to take the car, the representative at th ... more

I rented a car at this location on 1/19/23. The car I rented was not available as a matter of fact there were no other rental cars available at this site. Customer servi ... more

(Translated by Google) Except for a defective wiper rubber, everything was great (Original) Bis auf ein defekten Wischergummi war alles topp

Booked my Uber car twice , never have any available vehicles on the day of reservation. If you Uber driver dont relay on this location

I have found my favorite place to book a car is at Union Station in Los Angeles. The choice of cars are A1, staff are very polite and courteous. I like the personal recep ... more

If you care about renting a safe vehicle I wouldn't advise this Avis 647 Mateo St location because This location do NOT care about your safety. Manager Brian Pocock rente ... more

Rented their MB C300. Great car and smooth and easy experience with Malibu Car Rental. We took the free shuttle from LAX.

DO NOT UNDER AND CIRCUMSTANCE RENT AN ELECTRIC VAN! They only had electric vans. Let me save you the time and effort! I thought it would be easy nowadays to use an electr ... more

Read your contract and pay attention to the details and small print. Was charged 150 dlla for extra mileage ( my bad for not paying attention years of renting cars first ... more

This place was initially what I had in mind but was a solid backup plan. I booked my reservation in advance, got to LAX, and the difference in price by location was appro ... more

Very helpful, kind and friendly staff. Car variety is great so as cleaness

Richard was very friendly. He upgraded my economy rate since they sold out of the "economy-rate" vehicles. He is awesome and deserved a raise and/or promotion.

Cleanest and most beautiful vans in LA! Working with the staff at LAX VIP Vans was an absolute treat. They were very friendly/communicative and were able to answer all of ... more

Lazy staff No inventory after reservation

Sixt have very good service and very good vehicles

I am shocked at the many less than stellar reviews because my expereince, last week was so good, I am still smiling. Their rates are less than Hertz , and I received bett ... more

Didn't honor my reservation or offer an upgrade or downgrade due to "being out of cars". Arrived early and they still told us we had to modify our reservation which cost ... more

They are the worst, I booked a reservation for 12 pm pt pick up. Then I arrived and they said they ran out of cars and that the next available have until 1 pm for drop of ... more

The best in the business,hands down!Go Galpin....

Super friendly staff, clean shuttle, employees went out of their way to help my family have a good experience. Tony personally made sure we had a vehicle that met our nee ... more

Do not book. This place has no vehicles in their lot. The guy said that's how it's been for the past two years.

I made my reservation online and had a few bumps in the road to start with, but Ash came in and fixed it . His service and the Van is the best rental experience I have ev ... more

When I asked if they have any nice cars, guy hung up on me. I called back but he kept ignoring me.

Top service and great savings

Worst hertz ever !

I am glad that I didnt go this direction and they cancelled. Whoever I spoke with today had the worst customer service. I understand that I asked for a truck a week ago o ... more

Rental inside the Area 51 Smoke Shop !! Nice guys, very helpful

Sorinter van rental