Los Angeles, CA Bank

1 star specifically for the ATM access as a bank. They have a card read upfront that would seem to unlock the doors to use the ATMs but it doesn't work. You can only ... more

In the last 2 years there have been changes with this bank that make them no longer an option.  Horrible customer service and fees on our business accounts, even worse wi ... more

Thanks for wasting my time, Jennifer.

I cant deal with how inaccessible this bank is all the time, especially since the ATM is only accessible during the same time the bank is and there are just no other opti ... more

Great service !!

(Translated by Google) Very bad service! They don't know how to be diligent with people who have a business account! (Original) Muy mal servicio! No saben ser diligentes ... more

This is the worst of the worst. They tried to steal a few dollars from my account and refused to reverse the charge. I was on the phone with them over 4 hours and no one ... more

One of the few banks where you can deposit after the bank is closed with 2 atms available. Plenty of parking.

I don't bank here but I would use the ATM often and go inside to get rolls of quarters. I don't know if this is new policy or a new guy cause I hadn't seen him before but ... more

Officer Relationship Banker: AIMEE G. A Was Awesome! Aimee Was Suppose To Be At Lunch When She Decided To Help Me She Went ABOVE And BEYOND Her Job Duties!! Thanks So Mu ... more

Good

professional + courteous staff. easy parking.

Oh my goodness. This bank made me wait from February to October to decline my refinance. I was definitely qualified and closed my loan less than a month later with differ ... more

I want to thank your manager Dmitriy Ginosyan. He was extremely friendly and helpful, explained me everything about the terms of the bank and helped me to open my new gre ... more

In particular, CD interest rates are the best. I am so satisfied.

Unhelpful bankers. Poor communication skills, dont listen to what youre asking for.

Chase REALLYYYYYYY needs to spend the money to ad a banner to the window or sides of the building so that they are easier to see instead of small baby signs....💁‍♂ ... more

The branch is open but was completely boarded up with no indication it was open.

They took down their bullet proof glass, which was wierd. But it made it more personal. However, I just went to get change, and the teller was so quick to push me to get ... more

I visit this branch infrequently. On my past visits, the staff has been helpful and friendly. There does always seem to be wait and wish they had more tellers. Today I vi ... more

Most important thing for me is the customer service but unfortunately in this branch I didn't see that .Mr Farhad was so rude.

Are we not able to use the ATM after hours? No card slot like every other bank has so you can get in to use the ATM after the bank itself is closed. There are separate do ... more

If you enjoy usury this is the place for you. I don’t like usury. Yet here it is. Charged me 12 dollars every month. Won’t even fight a transaction I didn’t make an ... more

This bank, and this branch in particular, is the WORST. No sense of customer service, and incredibly rude. From the VP to the tellers, everyone acts as though they are do ... more

(Translated by Google) ATM without commission for my European card. Very satisfied. (Original) Cajero sin comisin para m tarjeta europea. Muy satisfecho.

Appointment was at 1, had to wait for 40 mins and while my work is in progress was told, there is another appointment so you have to wait. No respect for time. If you can ... more

This is the worst Chase branch ever in terms of scheduling an appointment and managing their staff schedule. They confirmed an appointment but when we came in they let us ... more

Deposit safe box?

This is the Wells Fargo bank branch for which I want to cancel my account the lady who walks around with the iPad is rude she has no respect that is her job serving custo ... more

Always friendly and polite. A good group of bankers. Customer service A+

professional service, no long line to be wait.

horrible service! they always have a long line and just one teller window open! no more teller they said! always the same! one month later the same thing!

They are great!

Its unfortunate as I live within walking distance but I will never return to this location. I would rather drive to a different location than deal with the unpleasant dis ... more

Today I came to this branch and the staff is very friendly, they serve you quickly and there is no line at all,

Very slow branch, not enough employees long lines and the customer service look like that not so good I had to wait for 30 minutes and after I understand its not gonna mo ... more

Fast and professional. Marcos was great and very helpful. Never had a banking experience so easy

When they say banks care about their customers, you know thats untrue. Courtesy calls are nice but when they only operate while everyones at work, whats the point of even ... more

I am a new customer, and I just went to this location to inquire about a business account for a new business, thats accepting donations for scholarships, and my initial r ... more

Branch moving, arrived at the site at 17:30! The bank is closed at 17:00. If you want to get cash at the ATM, the machine is inside the gate. After waiting for 10 minutes ... more

Today at 9:40am I was robbed with a firearm in the bank in the parking in the Ali I think that person was spying on me.i call the police and they did the investigation ... more

They are not checking vaccination status or enforcing masks. If they don't care about their employees or customers they deserve zero stars.

The ATMs at Chase banks now open at 8 am. Very inconvenient when youre trying to deposit, or withdraw money before work. How does this inconvenience make any sense?!

Use the inside . Always in & out! The outside attached to the bank, on the other is mostly out of service

Best bank branch in the City--if it gets closed, I will bank elsewhere !!

Ive recently gotten stolen from via card information and have ONLY been using this locations ATM for withdraws. Do not trust their ATM.

I made an appointment in Spanish to help me open a savings account and when I arrived at the branch they told me that no one spoke Spanish. I don't know if they discrimin ... more

New motto "It's BEEN a privilege to serve you". Withdraw your money now while you still can, before the FDIC takes over.

My husband went inside with our puppy urgently needing to deposit cash into my account while Im in another state. He already had all of the information that he needed to ... more

No more money in ATMs