Los Angeles, CA Bank

The people can't even deposit a check for you, theirs no tellers. I'm finally convinced I need a new bank. Very disappointed in what this location offers. I went with thi ... more

Poor company, maybe I wouldn't call them a company. Their employees place orders for their customers later, they call to cancel the orders. If you can ask them for a non ... more

Great service! the Staff here is always friendly, courteous and willing to go the extra step.

I was just there and customers were not wearing masks properly and some managers were not masked.

I'd describe the customer service as hostile and inept. This branch is near my home, so I've given them a few chances for convenience, but every time they're incompetent ... more

No bank Teller

If your loved one had set up a credit union here and dies, it may take you 6 months to 1 full year to close the account and receive payment. They schedule phone meetings ... more

The service I just received deserves a 5star rating the guy was very patient and helpful with what we needed.

Great experience, no line!

Best BOA ever, everyone have is very nice and friendly, they helped me a lot, especially Edwin and his Manager! And its a nice branch too!

Seriously! These people want me to be their customer, but security guy didnt allow me to charge my phone while I was waiting for my appointment. Ridiculous

Although I don't have an account with Pacific Premier Bank I have had good customer service from them every time that I've been to the location near Farmer's Market on Fa ... more

this guy named jesus helped me and my mom. he was very kind & detail-oriented. he helped us step by step and carried excellent customer service. 10/10 would recommend

Always visit when I'm on that side of town.

You can get in! You just need to swipe you card on the side of the door. Dont know if it has to be a Bank of America card though.

I only had best experiences with this bank. I still have account. Staff are most friendly. Not sure why neg remark below.

Tellers look like they hate life not only that theyre not welcoming at all!! Specially the older ladies just bad vibes! To think this branch is in BRENTWOOD!

Left these corporate owned banks. I, feel 100% comfortable. Love just being independent.

Nice experience!

Sad to see this Branch close for good. Anna was the best banker I have ever known. Always so helpful.. I was going to this branch for over 25 years.... WOW! They moved ... more

Ciol

Mal servicio

Even after they updated the TWO ATMs , people still take 10 minutes in there. Are you installing new software or something?? Insert Card, PIN, either Withdraw $ or Deposi ... more

Friendly stuff but atm not on Service.

I wanted so badly for it to work out with Beneficial. I have called and emailed my branch (East LA) numerous times about multiple things and have not once got a response. ... more

Excellent customer service; just like how banks used to be in the past.

Incompetent employees

(Translated by Google) I just closed the credit card. God save me from falling back here, I tell you, don't be fooled that they spend interest here (Original) Acabo de c ... more

Fantastic bank in Irvine ca and other branches.Steven shopnick

This place is a mess. Customer service do not provide solutions to resolve issues. They simply try to rush you off the phone instead of understanding account issues.

(Translated by Google) Very good attention and fast Very kind. (Original) Muy buena atencin y rpido Muy amables.

Their supervisors and tellers have always been very helpful. However I have to give 3 stars because Bank of America has made us wait in line for so long. Surely they can ... more

Love this quaint location. Its very personal and everyone there is very nice.