Chase Bank

My husband went inside with our puppy urgently needing to deposit cash into my account while Im in another state. He already had all of the information that he needed to tellers told him that they were able to do it, and then the supervisor and the teller that was originally helping him made him feel uncomfortable and he felt profiled. They are now not answering their phone my next mission is to find someone in their corporate office. TRASH STAFF
May 3rd, 2023

Not helpful
Mar 15th, 2023

The experience with chase travel customer support has been a disaster. They were supposed to help with a trip cancellation due to a medical emergency of my wife. When we called in October, they explained that we should wait 21 days for the refund to be done. Then we called again in November and they had not asked for the cancellation. They told us to wait another 21 days and they would be informing us regarding the status of the claim. They did not. We called again today an nothing is solved. We cannot speak to the agent that was in charge of this. No one takes responsibility. The supervisor will not provide her last name nor the name of her supervisor. This is the worst customer experience we've ever had. DO NOT DO BUSINESS WITH CHASE TRAVEL
Dec 31st, 2022

I made an appointment to visit, but the employee small talk with customers so I had to wait 30 minutes.
Oct 27th, 2022

I came to this branch to pick up a form because a check of mine was fraudulently cashed. I was told by phone by the fraud department that I could just pick it up. I waited to see the teller to get the form and she said she could not help me, and that I needed to make an appointment with a banker to get the form.
Oct 16th, 2022