City National Bank

I don't bank here but I would use the ATM often and go inside to get rolls of quarters. I don't know if this is new policy or a new guy cause I hadn't seen him before but after a year of going here he said they only give change to people who have an account there. Doesn't matter you just paid the atm fee apparently. All good though Chase up the street is a lot nicer, has parking, and employees are helpful I'll feed them my atm fees all day. I get reimbursed on them anyways
Sep 14th, 2023

The staff was courteous friendly and very helpful
Jul 5th, 2023

I have accounts in Bank of America, Wells Chase and Morgan Stanley totaling over 3 million dollars  and CNB has by far the worst service I have ever experienced I'm trying to mobile deposit from another of my own accounts I first got $ 50,000 declined and after calling my relationship manager was told that $25,000 was my limit???? for a deposit I did it again with his assurances and again was notified by e mail the day after that it was declined even after I was told he would insure that it got through. The net result was my HOA dues of apx $2,000 was rejected  which is both costly and EXTREMELY embarrassing o
Mar 11th, 2022

I don't usually take time to write reviews but the exceptional service that Maristel Vasco, the Relationship Manager VP Long Beach branch has definitely went above and beyond her job description, she had closely followed up on my application, answers phone calls, emails and any client inquiry efficiently and speedily. She take time to answer questions and able to multi task to be able to deliver results not just in time but even ahead of due dates. The process of my refinance was not smooth sailing but Ms. Vasco's service recovery has really made me relax during the process. Ms. Maristel Vasco is a true gem in your company. Kudos to CNB for having a highly competent relationship manager.
Jan 23rd, 2022

Excellent customer service...very friendly
Jun 14th, 2021