Irvine, CA Bank

Nermen was such a pleasure. She was efficient, professional, friendly and helpful. She made my experience opening an account very easy and enjoyable. She had great custo ... more

Rude staff. I asked for fresh new bills and the girl straight out said no

We came to open business account they were not able to do service for new customers. whos guy we meet like nightclub security and disrespectful. Him need professional kno ... more

Efficient

The agent I met was very rude and ignorant. I have never seen customer being treated like this, especially in a bank. Wont come here again.

Great customer service. Gentleman in glasses helped me get some personal checks.

Wow employees were extremely nice and helpful!

I can say that I had probably one of my best bank experiences. I was delighted with the smoothness of opening an account, and the professional & precise service provided ... more

Great friendly service

They are good and have specials for business.

It begins with the union's name: Financial Partners. I appreciate the helpful professionals that assist me each time. Comfortable: the atm is inside which makes one f ... more

Don't EVER use them as a trustee of a trust. They have been more than two years handling a trust for my deceased mother-in-law. They come up with every excuse under t ... more

They are always short staff, never answer phone calls, poor customer service. The worse chase branch I've ever seen. They should shut it down.

Horrible bank Bad customer service

Local, small, friendly community bank. They have free notary service and checking account that currently pays you interest!

I asked for a coin wrapper for my quarters and they said no because I am not a member of the bank.

I was looking for a bank with decent customer service so tried 3 banks in this Culver Plaza. East West Bank did not meet the basic standard of being courtesy, friendly n ... more

Our best banking in Irvine

Gehovanni Reyes was able to answer my queries and helped me to open the account in all the ways possible and returned my calls promptly ! Great job and thank you !

(Translated by Google) It's a Korean bank, so it's comfortable and the staff are friendly. (Original) .

Easy bank to work with. We have a few loans with Nano Banc, the communication and expectations between our company and this bank has been straightforward overall.

I recently worked with Martin Chen at the Jeffrey Branh. Martin is very professional, friendly, and responsive, he is always willing to walk the extra-mile to help his cu ... more

This is horrible branch that misleads customers and dosn't keep its word when they promise to call ya.Employees can't even address ya by your own name.When complaining br ... more

Unprofessional staff. Chase should train them or will start losing customers.

Fast , drive thru

Hung up on me when asking a question and trying to verify funds. Did not give me a chance to speak. Said "we don't handle that" followed by hang up. 11/3/2021

(January 22, 2021)

I went to the branch today to unlock my account. I locked this account in another branch in August. I explained it to the teller. She was very dismissive and only gave me ... more

Vanessa the teller.beautiful service good good

Amazon pick up / awesome plaza location

My atm experience was easy to use. No line. Lots of parking.

The staff here are courteous, friendly, and professional. I have ALWAYS received great service here.

Came in mid afternoon with two tellers on duty with office people/manager present. Line moved reasonably well. My needs were efficiently met. There is plenty of free par ... more

My experience with this branch has been nothing short of disappointing and frustrating. The level of incompetence displayed by the staff at this branch is concerning and ... more

Jenny was very friendly and professional. Thank you!

Not the best experience. She told us we were getting a 5% rate (this was back in May) but then when we were more advanced in the process and she sent the closing detail w ... more

What a horrible bank . Towed my sons car with no remorse . $315 later . Rebecca Lee is horrible and unemotional

Wonderful company to work with. They were there for me when no other lenders would and they continue to raise the bar every year with their service. Highly recommend.

Nima Tabrizi and Anthony Evans are terrible to deal with. I never had such a bad experience with a bank, and both were amazingly unprofessional and inexperienced. Absol ... more

This bank is CHRONICALLY understaffed. One teller on a Monday?! Ridiculous. So over this bank. Its not just this branch. Theyre all chronically understaffed because theyr ... more

Been in a couple of times. Not many employees so if its a busy day Im sure customers get pretty irritated waiting in line. As for me I only went in a couple times & nev ... more

(Translated by Google) America's top three banks (Original)

This was my first time at this branch and was helped by Consy. She made me feel so welcome as it was my first time there and had a pleasant interaction. She is definitely ... more

California most reliable hard money lender

I have been banking at CA Bank & Trust, Irvine branch for approximately 15 years. I have always been completely satisfied with the professional and personal service of e ... more