Chase Bank

Vanessa the teller.beautiful service good good
Mar 13th, 2024

Would have consulted with a banker or adviser if I knew that banking is way more complex than I thought before when it comes to how to maximize your finances. First time visiting a branch in 5 years, the staff are great, they will give you all the necessary info. You just need to schedule an appointment early, 0 wait time.
Dec 30th, 2023

Always come here for atm
Jul 29th, 2023

I have been going to this Chase branch since a few years ago. I always felt welcome at this branch, they greeted me and the service at the counter is always very fast. Usually there are 1 or 2 people in front of me but most of the time when I go in, I am the 1st in the line. I would recommend a Chase bank than a BOA (line at BOA is always very long). I personally felt the customer service at Chase Bank is very helpful as they were able to assist me solving a few issues which I had with the business account. Highly recommend to have a Chase Bank account. They do have agents who can speak Chinese if you can only communicate in Chinese.
Mar 13th, 2023

New Chase customer, couldn't add my wife to the account online, must go in to add. Does not mention appointment required. Went into the branch, and was not able to be helped because I did not have an appointment. When did banks become like the DMV? You get to hold my money and leverage it for profit, and in exchange I receive minimal to no interest and poor customer service. It takes 5 min to add someone to an account. Not a great new customer experience. I'll probably start looking for a new bank, and I just opened this account.
Feb 8th, 2023