Citi

I went to the branch today to unlock my account. I locked this account in another branch in August. I explained it to the teller. She was very dismissive and only gave me a toll free number to call to unlock it. I asked her if she can help me in that. She said no I need to provide a lot of information on the phone..When later on I called the number, they told me they are not able to unlock and I have to go to the branch to do it. I hope the clerk in this bank get some training to not causes waiting the costume time.
Oct 27th, 2023

Thank you very much to Joyce Li for her help in allowing us to fill out the form before getting on the plane. Although it is not Joyce's job, she still found the responsible person and assisted us with translation. Thank you very much and the staff who helped us
Oct 24th, 2023

this is honest review. This is Worst bank in the world. Worst customer service. Go open new account with other bank. You will be regretted to have an account with citi.
Oct 16th, 2023

Super kind tellers
Oct 15th, 2023

Walked in to cash a cashier check issued by Citibank was refused service to cash the check. Trying to force me to open an account to cash a check. Note that this is not a standard check but a official cashier check so the funds were already pulled and issued to the bank so its essentially the same as cash Service was nonexistent maricel Jones and marwan abuhadhound have zero sense of customer service.
Jun 10th, 2023