Seattle, WA Bank

Great customer service.

Great service at this branch. I needed a medallion signature guarantee. The branch manager, Asha, was not able to provide it. So, she searched for the nearest branch ... more

Exceptional service with very personable people!

The Chinese female counter has extremely aggressive posture. I think she's trying to be a member of CBP on the bank. So funny.

Teixeira Teixeira souhaeila

(Translated by Google) Everyone here is warm and helpful, they patiently help you with all your questions, we love it here, better than any big bank. (Original)

They have a terrible online experience and I would not recommend banking with them to anyone. It is 2023 and I have been a customer for 3 years. Their web payment system ... more

I have a car loan through BSB. I worked with Denise from customer service ands she removed all the stress and made sure I can make my payments on time. Great job !

Excellent service, friendly and knowledgeable staff with great rates and products for business owners and consumers too.

Very unprofessional and unethical!

Scam

服务态度好

I love this branch! The staff are friendly and helpful and I do not have to wait long in line.

Joined when it was Seattle Telco in 1999...they just get worse and worse...unbearable the last 8 years...I don't rely on any of their services. I keep a minimal amount fo ... more

They'll take care of you, but if you're dealing with them over the phone, be prepared to hound them repeatedly.

How are the many small businesses that operate in Seatac supposed to get their banking needs met by the only bank at the airport, when it closes well before the rest of t ... more

Their people are fantastic

Union Bank locations at Fremont PCC and Ballard Market have consolidated into this branch, located beside the Bartell Drugs on 15th. 2hr parking available in the covered ... more

Went to make a deposit and didn't have to wait at all.

Worst service EVER. ALWAYS PACKED and not efficient the way they could have someone answer basic questions.. but they rather have EVERY ONE WAIT IN LINE FOR HRS for some ... more

I can't believe they run hard credit inquiry for adding savings account. Breach of trust. Stay away from a business that does unacceptable business practice.

Mortgage abuse

Im always greeted with a smile and always feel like my business is their priority.

The most incompetent of incompetent banks & branches. Use a different bank.

Rude every time. I was told an employee had the key to the quarters and wouldn't be back until next week and I would have to come back next week if I needed change. W ... more

Subpar service. Very high banking fees.

The staff was friendly enough but I came in just to add a name to my business account so I could cash one of my checks and they told me they couldn't that day but could t ... more

Asked for a roll of quarters to do laundry since I live across the street. They stated that I would need to have an account with them as security stood right behind me wh ... more

The people at TCBWA are remarkably attentive, helpful and prompt in solving problems. Best service I've had from a bank hands down.

Very helpful staff

Great customer service , The branch manager Kefei is very helpful

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My experience with Seattle Bank has been nothing short of a nightmare. Despite having a signed contract that explicitly outlined the terms of ownership regarding my mothe ... more

Bank of America customer and I use this branch plus the Alaska branch. I also have a child at the elementary school next door. They berate and yell at parents who use the ... more

David is a very helpful and respectful person, thank you for everything.

VU N. Gave me a business card after hearing the distress SOUTH LAKE UNION BRANCH has put me and my family through, and still hasnt helped. BOA has let us down. I have an ... more

This place seems to be closed more often than not. I would go to a different branch. In follow up to Matt's response below, not everyone owns a car so 5 miles isn't neces ... more

A new employee (who was in training) assisted me in making an international wire transfer. The amount was deducted from my account, and the person never received it. Not ... more

Good relationship for 4 decades. Excellent products, always on the forefront of opportunities and services.

Not enough staff (long wait), and they said they were unable to cash my check.

This bank just admitted to giving the feds your bank transaction to see where you shop! If your smart you will get your money out and change banks!

This bank, and all her lovely people, give me hope for humanity. Moving my money from Bank of America to HomeStreet, and the Madison Park branch in particular, was one of ... more

Great service. The entire staff was very friendly, professional and knowledgeable. Thank you Bank of America.

Rude staff, was visiting Washington from out of state and had to deposit some cash. Never I have ever I this kind of an experience where at any other Bank of America! Wor ... more

Only gives $20s

Great customer service! I didn't get the answer i'd hoped for, but still left impressed by the care, concern and just genuinely kind interaction I had with the teller. If ... more