Bank of America (with Drive-thru ATM)

David is a very helpful and respectful person, thank you for everything.
Mar 6th, 2024

This bank has worst customer service out of all other branches
Jan 14th, 2024

Time to get a new bank. One teller for 5 customers in line. Not once have I come in and there was not a line. Ridiculous. Employees do their best with being shorthanded. BOFA RESPONSE: Don't come into our store. Use the App. Use social media! As I said, time for a new Bank.
Oct 25th, 2023

All BOA locations suck! This particular one has really gone sideways. They cancelled my appointment I made 2 weeks ago today (day of appointment) because their hours changed. Again. No wonder Im trying to move away from them. They suck. And the associates never answer the phone and when they do, they are so rude.
Mar 28th, 2023

ALERT Ive been a customer of Bank of America since 2000 and I have five checking accounts with them and they told me youre a gold preferred reward customer so keep $5000 minimum balance any one of your account and thats what I did , but one of the account balance was lower than 5000 which doesnt matter because my other accounts the balance were higher and I hardly use that account and they were charging $25 monthly maintenance fee on that account for two years total of $525.00 . And they never send me any notice it was my fault I did not notice because I dont use that account and they refuse to return the charges . So be careful guys watch your accounts and their employees are not well trained. They need more training because of untrained employees and false information customer has to suffer. I went to the branch talk to the banker and his answer was I totally understand you are right you have money sitting in other accounts but Im sorry I cant help you , the thing is that his sorry is not gonna pay me my $525.. im going to close all my 5 checking accounts with them
Nov 10th, 2022