Seattle, WA Bank

Top notch experience every visit. Lovely group all around!

The atm at the greenwood location is not accepting deposits. Their solution is to use the depository which requires you to touch many things and feels inconvenient and no ... more

Excellent customer service, nice stuffs at WaFd Beacon hill.

Mark Evans: You are AMAZING. Mark worked so fast on our loan inquires and pulled over time hours to get it done. I sent in paperwork at 1600 on a Friday and received appr ... more

Going into the Queen Anne Umpqua Bank branch is always friendly. The staff are all polite and they remember peoples names. Great place.

I work with three banks on capitol hill. Two of them do great work. These folks have lied to my face, made egregious mistakes that cost me thousands of dollars, barely e ... more

Very convenient and friendly helpful staff.

In addition to its convenient location, the WaFd Wedgewood branch offers excellent service. We've appreciated their helpful and attentive staff!

Friendly, knowledgeable and helpful

Great folks like showing up even at drive ups and call you by name and always a smile even with a mask on you can tell .

Abner and his team are amazing and it's been a pleasure to work with them! I appreciate his efficiency and professionalism. Thank you!

The banker Miles Miller helped us a lot , gave us a very professional service and was very patient and kind!

After I opened an account online, Chase for some reason decided it was identity theft and closed it, so I had to come into the bank in person. Albert was very helpful and ... more

Drug addicts camped outside of the branch make it unsafe to use branch services.

My wife from Canada just recently move here in Seattle, she would like to open a bank account and went to this branch and she told me that an employee here ask her if s ... more

It's a beautiful space, and the concept of the branch is great. The people that work there couldn't be any nicer, but it has gone the way of the "big three". Even the peo ... more

0 stars if I can So unprofessional service worst bank ever with a low-level customer-service. They don't care about clients my contact person was Jen Jay. They spend 2 m ... more

Still deciding. Took over a month to get my debit card. Outside of the delay the service is decent. Accounts are packed with benefits.

Not the closest branch to my house nor is it especially convenient, but I love going there just for the service and kindness of all the employees. The tellers are super f ... more

Nice!

Not often do you read about a positive review when reading about a bank. The employees at this location by far are the most genuine and nicest staff I’ve ever encounter ... more

The male bank teller wearing the mask was rude and weirdly nervous during my visit.

They need better Security. Very shady looking people have been hanging out in their lobby next to those Elevators. I came downstairs from another facility after 5pm on a ... more

Will take your money but wont let you take a leak. Typical ran Seattle business. Avoid this branch at all costs. I'm a long time customer. I made a deposit, asked to use ... more

Always great service at this location. Professional, courteous and friendly staff. Typically in and out under two minutes. I love this branch and wish others were like it ... more

Just take a photo, do not use the service.

I have been with WAFD West Seattle for a year. Joeme has been helping me with some CD's and my experience has been impressive! She is knowledgeable and courteous and woul ... more

This is the second time in less than a week Key Bank would not allow me to make a withdrawal inside of the bank even with having my drivers license in their possession an ... more

BMO on-line service is atrocious. They took over my RV payment and provided no way of creating an account (based on loan#) nor would they allow me to pay the remainder by ... more

Bank manager was extremely rude and demanding a checking account number and wouldn't help me without one,which was with my payee. I had to use the branch downtown because ... more

Joaquin is incredibly helpful.

(Translated by Google) good service attitude (Original)

The website for this location allowed me to make an appointment for notary services despite not actually having a notary available during my appointment. Not because the ... more

Washington Federal Bank use to be a good bank, I have banked there for over 35 years. Today, though, I discovered I was being charge a monthly 'inactive' fee, a fee for ... more

No one ever makes it to work on time , Im constantly waiting after 9am to withdraw my funds and do my banking

One star is WAY too much for the fouled up manner in which this bank operates! The people are nice, but incompetence runs rampant!In only a year or so after opening this ... more

Very sorry they are closing that branch but happy for staff that they are..

Chase Bank has been here for along time . There's plenty of parking place's to park your car at . #love

Closed on Saturday’s FYI - even though it says open.

The lady by the front door was very nice and helpful with helping me reopen an old account from 2015. I will say the heat at this location was cranked a bit high though.

Went there recently to close my debit card account, because I have lost close to $350.00 from fraud charges, causing my checking account to be charged overdraft charges. ... more

Homeless people sleeping inside right next to ATM, avoid at all costs!!

Hate them! They don't honor what their staff tells customers. Tricky practices.

We have been customers of first tech for several years. Recently we were charged a 33 dollar overdraft fee due to an error on their side. We went there, the error was cor ... more

Even though my account balances have all been zero for months, Gesa is refusing to close my account. I have left numerous messages and complaints and they always say they ... more

Rude staff that doesn't know their policies. They make personal notes on your account so they can be rude and condescending when you return after verifying policy with he ... more

Close to my home

This has to be one of the worst banks I have ever worked with!  They are very dishonest and when an employee tells me it's not their issue and I quote "as a buyer ... more

Banked with these folks for 2 years. Earlier this month, I started getting a random overdraft fee being applied to my account when there weren't even any transactions hap ... more

Rude customer service!