Seattle, WA Bank

Top notch experience every visit. Lovely group all around!

My wife from Canada just recently move here in Seattle, she would like to open a bank account and went to this branch and she told me that an employee here ask her if s ... more

Drug addicts camped outside of the branch make it unsafe to use branch services.

After I opened an account online, Chase for some reason decided it was identity theft and closed it, so I had to come into the bank in person. Albert was very helpful and ... more

Very convenient and friendly helpful staff.

I work with three banks on capitol hill. Two of them do great work. These folks have lied to my face, made egregious mistakes that cost me thousands of dollars, barely e ... more

I needed two pages notarized for my mortgage company and called the Greenwood branch because I have an account at Umpqua and it is close to me. The guy that answered wasn ... more

(Translated by Google) good service attitude (Original)

Friendly, knowledgeable and helpful

Excellent customer service, nice stuffs at WaFd Beacon hill.

In addition to its convenient location, the WaFd Wedgewood branch offers excellent service. We've appreciated their helpful and attentive staff!

Mark Evans: You are AMAZING. Mark worked so fast on our loan inquires and pulled over time hours to get it done. I sent in paperwork at 1600 on a Friday and received appr ... more

Abner and his team are amazing and it's been a pleasure to work with them! I appreciate his efficiency and professionalism. Thank you!

Going into the Queen Anne Umpqua Bank branch is always friendly. The staff are all polite and they remember peoples names. Great place.

Great folks like showing up even at drive ups and call you by name and always a smile even with a mask on you can tell .

Omg, its quite a unique and neat place with only 1-2 bankers. But they got the job done beautifully. The banker I talked to was so professional and sweet.

Rude to the customers and individuals their training

Unnati Arora and Andrea Farred were both extremely helpful and very kind when I came in to set up an account. Ms. Arora helped me pick out a credit card as well as regain ... more

Banker is worst & lazy

The banker Miles Miller helped us a lot , gave us a very professional service and was very patient and kind!

Joaquin is incredibly helpful.

Not often do you read about a positive review when reading about a bank. The employees at this location by far are the most genuine and nicest staff I’ve ever encounter ... more

Closed on Saturday’s FYI - even though it says open.

Chase Bank has been here for along time . There's plenty of parking place's to park your car at . #love

Very sorry they are closing that branch but happy for staff that they are..

Went there recently to close my debit card account, because I have lost close to $350.00 from fraud charges, causing my checking account to be charged overdraft charges. ... more

The lady by the front door was very nice and helpful with helping me reopen an old account from 2015. I will say the heat at this location was cranked a bit high though.

Homeless people sleeping inside right next to ATM, avoid at all costs!!

Excellent customer service.

Still deciding. Took over a month to get my debit card. Outside of the delay the service is decent. Accounts are packed with benefits.

Washington Federal Bank use to be a good bank, I have banked there for over 35 years. Today, though, I discovered I was being charge a monthly 'inactive' fee, a fee for ... more

Outstanding Customer Service. Most definitely professional, in every way, while being personable, friendly & neighborly. I like everyone at this Branch. They really d ... more

0 stars if I can So unprofessional service worst bank ever with a low-level customer-service. They don't care about clients my contact person was Jen Jay. They spend 2 m ... more

I have been with WAFD West Seattle for a year. Joeme has been helping me with some CD's and my experience has been impressive! She is knowledgeable and courteous and woul ... more

Just take a photo, do not use the service.

Great bank

Bobson is a very helpful banker. He walked me through several issues and offered to follow up on the issues we could not resolve together today. He deserves every cent he ... more

The best customer experience!

One star is WAY too much for the fouled up manner in which this bank operates! The people are nice, but incompetence runs rampant!In only a year or so after opening this ... more

This is the second time in less than a week Key Bank would not allow me to make a withdrawal inside of the bank even with having my drivers license in their possession an ... more

The male bank teller wearing the mask was rude and weirdly nervous during my visit.

They need better Security. Very shady looking people have been hanging out in their lobby next to those Elevators. I came downstairs from another facility after 5pm on a ... more

Nice!

The website for this location allowed me to make an appointment for notary services despite not actually having a notary available during my appointment. Not because the ... more

Always great service at this location. Professional, courteous and friendly staff. Typically in and out under two minutes. I love this branch and wish others were like it ... more

Will take your money but wont let you take a leak. Typical ran Seattle business. Avoid this branch at all costs. I'm a long time customer. I made a deposit, asked to use ... more

Not the closest branch to my house nor is it especially convenient, but I love going there just for the service and kindness of all the employees. The tellers are super f ... more

No one ever makes it to work on time , Im constantly waiting after 9am to withdraw my funds and do my banking

Bank manager was extremely rude and demanding a checking account number and wouldn't help me without one,which was with my payee. I had to use the branch downtown because ... more

Hate them! They don't honor what their staff tells customers. Tricky practices.