Seattle, WA Bank

Even though my account balances have all been zero for months, Gesa is refusing to close my account. I have left numerous messages and complaints and they always say they ... more

0 stars if I can So unprofessional service worst bank ever with a low-level customer-service. They don't care about clients my contact person was Jen Jay. They spend 2 m ... more

1st Security Bank just sold one of my loans to this bank ... I just had the worst customer service experience in my life. So, so rude. She didn't give me confidence that ... more

here is a sentence i never expected to write: my partner and i had a genuinely lovely account setup experience at this bank branch today. thanks for your help, jack!

Banked with these folks for 2 years. Earlier this month, I started getting a random overdraft fee being applied to my account when there weren't even any transactions hap ... more

I would give zero star but it does not exist. This is one of the most incompetent bank/branch I have interacted with in the Madison Park area. I needed to close an acco ... more

My husband came into this bank today with intentions to get over 3k off of our emerald card and the type of customer service you guys have is not acceptable. We will NEVE ... more

I love the service and Professionalism. Only place near by thats has Safes Boxes.

Small business trying to start a company while Chase putting holds on my checks up to 12 days. Lied about the reason every time, deposited from recurrent big client, neve ... more

Omg, its quite a unique and neat place with only 1-2 bankers. But they got the job done beautifully. The banker I talked to was so professional and sweet.

Staff there need to speak up. Not talking loud enough for a 30 year old to hear while bank is empty is bad. Please have your staff speak up more.

I had a fantastic experience with customer service, loan officers, etc. very knowledgeable and personable despite talking business.

Was a bank customer who went inside for a withdrawal. Came outside to a hunched over man drooling over my vehicle after already pinning a ticket between my wiper. I confr ... more

I would give zero stars if I could. They put a hold on a mobile deposited check. 500 bucks. Called over 10 ppl with customer service and the banks themselves. Zero help. ... more

Person inside was playing music very loudly with curse words uncensored. Staff did nothing to address the situation.

I want to withdraw money but the manager talked to me like Im begging for her to get my money and asked me too much questions please dont go that branch finally I close m ... more

Rude customer service!

This has to be one of the worst banks I have ever worked with!  They are very dishonest and when an employee tells me it's not their issue and I quote "as a buyer ... more

Rude staff that doesn't know their policies. They make personal notes on your account so they can be rude and condescending when you return after verifying policy with he ... more

Banker is worst & lazy

No public restrooms

I would give zero stars if I could. They put a hold on a mobile deposited check. 500 bucks. Called over 10 ppl with customer service and the banks themselves. Zero help. ... more

Theyre temporarily closed 7 days a week but its been this way for monthsthey havent changed hours on google.

Very unprofessional teller name Rye or Lye. She was talking on the phone while helping my fund transfer to my HOA account. She obviously made a mistake on the amount. Whe ... more

Shady place that takes money from pot places

Good service. I never had problems

Love this location the girls that work here are all amazing!!

Staff are always friendly and knowledgeable.

Chase is the best bank for transacting your money, with realtime activity alerts, reliable updating with Simplifi, and no fees with $5k combined balance in checking and b ... more

There are big problems trying to do business with this branch of Chase. There is no branch manager or other person with authority at this site, so when things start to go ... more

Much better than those snooty farts in the University Place (Tacoma) location.

Banked with them for 4 1/2 years with no issues. When the time came to get a loan, i was instantly denied due to my credit (or lack of, according to them). No other optio ... more

The best customer experience!

Bobson is a very helpful banker. He walked me through several issues and offered to follow up on the issues we could not resolve together today. He deserves every cent he ... more

Great branch with no/short wait. I don't like to use the exterior ATM, but they cheerfully give cash inside. Chase is the best bank for transacting your money, with realt ... more

Bank, not unlike most other banks.

I had my best bank experience here. The private client manager Mr. Lee is so wonderful and nice, explaining everything very detail. Highly recommend here!

Easy, fast

Nice staff. Good services.

One of the best branches I have ever visited. Always greets with a smile and ready to accomplish everything I need to get done.

I've been a long time customer here at Wells fargo....am dyslexic..and every once in a while I need a little extra help be it cashier or managers ..They have always tre ... more

Teller Nasra the most incompetent worker I've ever met, she didn't know how to give me cash, she asked me to wait for another worker who was in line! Thanks to personal b ... more

Awful manager

Wells Fargo is terrible. Dont go there to deposit your money. There are many banks on the ave that you can select from (Chase, Bank of America etc)

Its even hard to imagine this is a place in America. Literally. You wait alot, i just saw with a banker and she left literally 4 times telling me she needs to assist anot ... more

I think this branch is great! I love it's right in Thriftway because it is not only close to my business and home but I can shop and do banking all in one. Everyone is al ... more

My wife and sister in law have been trying to set up a business account with Chase for the last week. The two previous appointments at other Chase branches were cancelled ... more

Wonderful service, and the people who work here are great.

The two guys in there were great. Taught me a millennial techy adv I could use to get cash at Chase. Personable, not scary. Thank You !