Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.2 - (13 reviews)
3
1
0
0
9
Read Our 13 Reviews

Chamber Rating

Verified Member
2.2 - (13 reviews)
3
1
0
0
9
  • Kayli B

    I would give zero stars if I could. They put a hold on a mobile deposited check. 500 bucks. Called over 10 ppl with customer service and the banks themselves. Zero help. No reason for the hold. My boss said they took the funds from her BECU account the day after I deposited the check. No one knows why they are holding it. They said 9am next day deposit. Then it said may 22nd. Then may 26th. Still nothing. They claim they can't cancel it. I couldn't buy food or pay bills that are now late. Once it deposits I will be closing my account. This bank is horrible. Zero problems for almost 4 years. Until they stole my money. Wow
    May 26th, 2023

  • Clancy Vander Sanden

    This is directed to the Madison branch in Seattle Washington. I can easily say that my experience at this bank makes me want to get an account anywere else. Any bank would help a person. I lost my debit card I have my online banking to show proof cause no id. And the manager at the bank today tells me I can't get 20 dollars out. For 15 years I've had income come into key bank 5 to 7000 dollars a month straight and im asking 20dollars cause i lost my wallet. Thanks alot makes a costu mer feel welcome. So also like to say that I've been to two other key banks in the last few days tell my debit card comes. Those two banks were just like I thought it should be like that Madison branch seriously wanted to make me cry. These other two branches said no problem the li dollars in so sorry you lost your wallet. That made me happy. My friends and my family know about my experience at that Madison branch and even thou a lot of us live close never ever will a lot of us step foot in that keybank branch never. That blond rude manager needs to figure out who she's mad at cause it's not me she could do what the policies that are set when a customer loses there wallet after using key bank for 15 years and respect a customer's dilemma. I will finish this review by saying I have never made a complaint to anyone literally. This has been my first experience, where I really felt like a low person of society. I really felt disrespected and have been telling myself why'ed she do that to me.. All I can say is maybe somebody should ask her. For some reason, I just came across this post and wanted to say that that day was so messed up that I think about it alot. I literally won't step foot in that madison keybank because of that blond manager lady. I have been having to go out of my way to the next closest keybank, and they have been wonderful to me the same, so I guess that horrible lady was one of a kind.
    Jan 19th, 2023

  • Eyob Mairo

    Disrespectful, they dont know what they are doing , I am really disappointed
    Dec 21st, 2022

  • Seirra Johns

    Poor customer service they dont know what they are doing
    Dec 14th, 2022

  • Arsema Baraki

    On December 21 I did an international wire and the following day my account is locked everyone was telling me to contact the branch that I did the wire unfortunately no one is willing to help me they dont answer my phone calls I have been to the branch a couple of time but they said its out of there control, keep in mind that I asked the lady that she did the wire if I am allowed to do an international wire or not, she told me that I can do the wire. But then when I ask her to fix it she told me that she is new and she is not familiar with international wire. I am very disappointed my account has been locked for 7 days .
    Dec 7th, 2022

Read Our 13 Reviews

About
KeyBank

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

Contact Info

Products

  • Checking Accounts
  • Savings Accounts
  • CD's
  • Loans & Lines of Credit
  • Credit Cards
  • Investments

Services

  • ATMs
  • Online/Mobile Banking
  • KeyBank Relationship Rewards
  • Safe Deposit Boxes
  • Investment Services

Languages

  • English

Questions & Answers

Q What is the phone number for KeyBank?

A The phone number for KeyBank is: (206) 447-5758.


Q Where is KeyBank located?

A KeyBank is located at 1224 Madison St, Seattle, Washington 98104


Q What is the internet address for KeyBank?

A The website (URL) for KeyBank is: https://www.key.com/locations/wa/seattle/BRCH47310168/1224-madison-st?ppc=cmpyxt


Q How big is KeyBank?

A KeyBank employs approximately 20+ people.


Q What days are KeyBank open?

A KeyBank is open:
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is KeyBank rated?

A KeyBank has a 2.2 Star Rating from 13 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
KeyBank

Overall Rating

Overall Rating
( 13 Reviews )
3
1
0
0
9
Write a Review

Kayli B on Google

image I would give zero stars if I could. They put a hold on a mobile deposited check. 500 bucks. Called over 10 ppl with customer service and the banks themselves. Zero help. No reason for the hold. My boss said they took the funds from her BECU account the day after I deposited the check. No one knows why they are holding it. They said 9am next day deposit. Then it said may 22nd. Then may 26th. Still nothing. They claim they can't cancel it. I couldn't buy food or pay bills that are now late. Once it deposits I will be closing my account. This bank is horrible. Zero problems for almost 4 years. Until they stole my money. Wow


Clancy Vander Sanden on Google

image This is directed to the Madison branch in Seattle Washington. I can easily say that my experience at this bank makes me want to get an account anywere else. Any bank would help a person. I lost my debit card I have my online banking to show proof cause no id. And the manager at the bank today tells me I can't get 20 dollars out. For 15 years I've had income come into key bank 5 to 7000 dollars a month straight and im asking 20dollars cause i lost my wallet. Thanks alot makes a costu
mer feel welcome. So also like to say that I've been to two other key banks in the last few days tell my debit card comes. Those two banks were just like I thought it should be like that Madison branch seriously wanted to make me cry. These other two branches said no problem the li dollars in so sorry you lost your wallet. That made me happy. My friends and my family know about my experience at that Madison branch and even thou a lot of us live close never ever will a lot of us step foot in that keybank branch never. That blond rude manager needs to figure out who she's mad at cause it's not me she could do what the policies that are set when a customer loses there wallet after using key bank for 15 years and respect a customer's dilemma. I will finish this review by saying I have never made a complaint to anyone literally. This has been my first experience, where I really felt like a low person of society. I really felt disrespected and have been telling myself why'ed she do that to me.. All I can say is maybe somebody should ask her. For some reason, I just came across this post and wanted to say that that day was so messed up that I think about it alot. I literally won't step foot in that madison keybank because of that blond manager lady. I have been having to go out of my way to the next closest keybank, and they have been wonderful to me the same, so I guess that horrible lady was one of a kind.


Eyob Mairo on Google

image Disrespectful, they dont know what they are doing , I am really disappointed


Seirra Johns on Google

image Poor customer service they dont know what they are doing


Arsema Baraki on Google

image On December 21 I did an international wire and the following day my account is locked everyone was telling me to contact the branch that I did the wire unfortunately no one is willing to help me they dont answer my phone calls I have been to the branch a couple of time but they said its out of there control, keep in mind that I asked the lady that she did the wire if I am allowed to do an international wire or not, she told me that I can do the wire. But then when I ask her to fix it she told me that she is new and she is not familiar with international wire. I am very disappointed my account has been locked for 7 days .


Load More Reviews

Overall Rating

Overall Rating
( 13 Reviews )
3
1
0
0
9

Write a Review

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