Seattle, WA Cell Phone Store

Great guys highly recommend

Can some give Manny a raise/promotion?! Hands down, best customer service and is the ONLY reason I'm sticking with AT&T right now. My parents went to an AT&T store in CA ... more

Ashley was an excellent associate.

This new type of store made upgrading my phone just seamless. If these stores could pop up a little more people wouldn't be so irritable when waiting for someone to help ... more

Service before and after sales at this Ballard location are totally opposite. If you are looking for post sales care or ask a question, you will NOT get it from this loca ... more

I was directed to call customer service center when I asked the staff about student discount. The female staff did not have any interest on helping my issue.

Went here about a month ago to pick up an online order that my dad placed for me. Super simple. While im there the dude working was super friendly and while i was waiting ... more

Always very helpful..

Went in to do a simple upgrade and she was trying to bundle accessories and taxes to the tune of $425 dollarssaying that includes taxes and accessories! But I didnt tell ... more

Jacob was extremely kind and helpful!

Would never recommend. I got charged for a screen protector and case without knowing. I found out after I paid and got the receipt. And the phone charges sooooo slow. I t ... more

If I could give 0 stars I would This store charges required set up fees ($100 more than corporate) and required accessories charges that ARE NOT ALLOWED according to Veri ... more

THESE GUYS ARE THE BEST!!! GAVE ME AN EXTRA SIM CARD THEY HAD KICKIN' AROUND SINCE ASSURANT(PHONE INSURANCE PROVIDER) "FORGOT" TO SEND ONE WITH MY LOST PHONE'S REPLACEMEN ... more

Metro sucks my bill keeps going up. I'm going back to T-Mobile tired of watching the little things spin on my phone

Thieves. DO NOT SHOP AT THIS STORE. The manager and clerks are con artists who commit fraud every day. YOU WILL BE ROBBED. In my case, I went in to buy ONE phone. The man ... more

Last few times but I've been there they've been super helpful staff super kind understanding willing to work with you so as long as you're not acting like a jerk I highly ... more

Mack is super,less than 5 min. Phone works great again

David was super friendly and helpful in wading through a number transfer with me. Highly recommend stopping by if you need help!

According to the internet /website, you're open until 8:pm on Saturday. I'm here now at 7: 36pm and you are closed. The only reason why I'm here is to pay my bill. Thank ... more

Drove here to look at the phones I'm interested in upgrading to. Pixel 4 had a broken charger so that was dead. Oneplus was a fake (a sticker screen). This place is a jok ... more

Thomas was great. He helped me out with a phone that met all my needs including same old number.

Abby & Jose are the reason I come back to this location! Customer service was A1

Real quick and real happy..

Sardar was very helpful and friendly! An overall enjoyable experience and I would highly recommend this store to anyone!

Horrible service

Excellent friendly service

Jaron and Mike did a great job with my upgrade. I ended up visiting a few times to get it done due to a complicated phone insurance claim but they were helpful and profes ... more

I came at 12:45pm on a Sunday and no one was there or answered the phone

Friendly and very helpful

I was looking to buy a new iPhone and Mallory was very kind and helped me with all of my questions and concerns. Definitely will come here again if I need to!

I visited this location today because my iPhone had a sim lock after updating. Coby and Kyli, despite being the only two people here and having to juggle with being inund ... more

I had a great experience at T-Mobile Shoreline for a walk in service with Joshua. He was very thorough, extremely patient and professional. Thank you!

Excellent service, they were able to fix screen where other shops with higher reviews said they can't.

Closed permanently, google needs to change it open status

Luna was amazingly patient and knowledgeable. I came in towards the end of their store hours, but Luna was still thorough and explained everything I needed to know about ... more

An Asian gal named Lisa helped me she was very helpful and well informed. Definitely got the best possible deal! TY Lisa!

My boyfriend went in to return his phone and Im not even joking the employee named Ryan said I cant help you we cant do that. My boyfriend earlier in the day talked to so ... more

It is true that leaders make or break organizations. Misty as a leader amazed me with her welcoming charming personality , her sheer genius of solving one of the most com ... more

Elandria sat with me for an hour and a half fixing a problem Id been having for days. Great work, great attitude, professional, empathetic, and most importantly got it re ... more

This store doesn't exist.

Lair at Tukwila AT&T was great!

Jose the manager and Kari were extremely helpful and really nice, as were everyone I interacted with. They were patient, smiling, and really enjoyable to be around. Didn' ... more

I went in for a new iPhone yesterday and Sky was super helpful and efficient with getting me all set up and ready to go within the hour! Highly recommend

It was great as soon as you walk in they are willing and able to help you with anything you need with your phone I was happy to go in there I'm very happy walking out ver ... more

Valerie was such a helpful person! great customer service.

Store has been closed. Somebody needs to remove this location from Google Maps. Very frustrating.

Omnitel Corp delivers! With solid network coverage and fantastic customer service, they're my top choice for staying connected hassle-free. Highly recommended!

In and out . No waiting No charge had to go and get some Still no waiting. Tell you how to Self service. Gone are the customer services Days