Virginia Electronic Parts Supplier

Friendly

The staff is friendly and accommodating despite it being a small store

Leo was great! Love this store.

Tyler was super helpful with fixing my phone

I want to give a shout-out to Stephen at this T-Mobile store. Hes awesome. I am a new customer to T-Mobile and I have been in that store more times than I want to admit. ... more

Looks like a t-mobile but it's not. It's a dealer and they can't do some things that corporate stores can.

Other stores can learn from this store

Very good attention from Maria

Full featured with almost everything you would need and all is good except the high priced of the Enterprise edition .

I love Metro by T-Mobile, I went to the one on Oyster Pt. in Newport News VA. They are always very professional and answer all your questions.

For Mr Ricky, Helped me get exactly what i need and more, went in for the new iphone and some questions, and got everything i needed quick and easy. Definetly would go to ... more

Worst place to go some black girl and some black dude. Use my ID to get another line under my name. They were trying to be sneaky but I caught them and Ive been looking f ... more

Karina the manager its so nice she likes to take care customer she it's sweet lady I'm happy of the store

I came in with my daughter nearly 7 months ago. Long story short, my daughter was given a business plan. She was informed that she would get two Samsung tablets and it wa ... more

They closed early, dont really follow their office hour.

Stephanie helped me with porting my number over from straight talk they was giving me a hard time but Steph took her time and got me straight with my s23 with the bundle ... more

Received excellent service from the store manager and crew.

I had to get my phone reset and the person couldn't do it

Since they changed the staff at this store, the customer service is terrible, they don't like helping people, like they don't get paid to serve people.

Alyssa was AMAZING! So helpful and made sure my phone was setup correctly! She helped me with additional accessories. Very knowledgeable and courteous! I highly recommend ... more

I came in yesterday to solve a problem I was having as a new customer. I contacted both chat and telephone customer care care and sales numerous times, but I still found ... more

Store hours need to change to when ever we feel like coming to work

Good service

They don't provide the necessary help, they just give excuses. Today I went to pay for my phone and I discovered that they had included insurance that they never told me ... more

I was treated kindly and I was very impressed because I had never been treated so kindly. The people in this place were very kind and very helpful. Thank you for your kin ... more

no phones in stock prices ridiculous

I'm gonna stay with metro pcs I like there phone I'm about go in get me wifi box I can't stand cox Wi-Fi

Just upgraded my tablet and marcel was a great help.

The girl is hella disrespectful she gave me a attitude and didnt wanna attend us with fake lashes on 03/13/24 time 7:28 pm and see who worked that shift

Closes at 7pm

Its a franchise do not go!!! We went here to sign up and add two phone lines a year ago and they tacked on a bunch of extras that they didnt make clear we were going to p ... more

Taniyah, Antonio & Ricardo was amazing! Will be returning for their exceptional customer service!

Dear T-Mobile, How much do you suck? Let me count the ways. Your ridiculously expensive phone plans and terrible customer service are a good place to start. For someone w ... more

Very informative staff with positive attitudes. Left another t mobile store due to horrible customer service by management came here and was able to save money and get tr ... more

Theres a representative there by the name of Lisandro. I have to say its for employees like this that big name brands like T mobile are going to keep their business thriv ... more

Didn't have not 1 kind of Android car charges under 49$

Super friendly and helpful. Had me in and out very quick

I am a Sprint/T-Mobile customer since 2012. I came to this store to return a phone. Without even checking my details in the system a guy named Chris was very rude unprofe ... more

Matt did a great job

I have never been more impressed with a T-Mobile. The manager, the team are amazing! Amber was honest and took care of a problem for me and went above and beyond.

Don't waste your money!

Had a family member go there a few days ago, he was overcharged for the phone he got. He paid 100 dollars while I have gone to a different location and they only charged ... more

I LOVED IT HERE. Honestly Adam was the absolute best, his coworker as well but I didnt catch his name. Very professional, even when some crazy lady came in and was being ... more

This location has top-tier customer service. Never have I come to this location and left disappointed. This particular instance phone customer service dropped the ball bu ... more

Was told to come in for a internet box upgrade when i called them due to current one not keeping signal. In the process of lady looking up my account the manager came out ... more

Rick was extremely helpful on helping me switch over providers and was kind a patience.

Update your hours. Says open until 7pm and your doors are literally locked at 6pm.

I like there business because they really helped me when I needed them too. Brian Conlon

Giomarra helped me today and was absolutely amazing! She has incredibly helpful in getting a new phone and what would work best for my family. I felt incredibly comfortab ... more

Love the manager at this location. She does good business.