Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Chamber Rating

4.3 - (169 reviews)
136
3
1
2
27
Read Our 169 Reviews

Chamber Rating

4.3 - (169 reviews)
136
3
1
2
27
  • Sayeed siddique

    I am a Sprint/T-Mobile customer since 2012. I came to this store to return a phone. Without even checking my details in the system a guy named Chris was very rude unprofessional raised voice and refused to take care my issue. This store always have issues with salespeople or the branch manager. I called T-Mobile customer service and complain about my experience. This is unexpected from a service provider whom I am paying for my service since 12 years. This store needs to be trained coached or even close this outlet. Thank you.
    Apr 8th, 2024

  • Chris Mccallister

    Jackie helped us upgrade our daughter's phone and fix our apple and Hulu apps that we've been missing out on for 8 months. She was nice, knowledgeable, and quick. We really appreciate all she did to help us.
    Mar 19th, 2024

  • Kayla Staples


    Feb 15th, 2024

  • Nora Lemus


    Feb 11th, 2024

  • Charles Bottomly

    I was treated very well by Jackie. She assisted me with getting a new IPhone and helped me out a lot with switching things over and the whole experience was very pleasant. I will use this location when I need anything and everything from now on.
    Jan 23rd, 2024

Read Our 169 Reviews

About
T-Mobile Authorized Retailer

Visit the T-Mobile store in Ashburn and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 20630 Ashburn Rd Suite 137 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile Authorized Retailer?

A The phone number for T-Mobile Authorized Retailer is: 571-707-8609.


Q Where is T-Mobile Authorized Retailer located?

A T-Mobile Authorized Retailer is located at 20630 Ashburn Rd Suite 142, Ashburn, Virginia 20147


Q What is the internet address for T-Mobile Authorized Retailer?

A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-ashburn-va-20147-632d?utm_source=google&utm_medium=lastmile&utm_campaign=632D


Q How big is T-Mobile Authorized Retailer?

A T-Mobile Authorized Retailer employs approximately 20+ people.


Q What days are T-Mobile Authorized Retailer open?

A T-Mobile Authorized Retailer is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM


Q How is T-Mobile Authorized Retailer rated?

A T-Mobile Authorized Retailer has a 4.3 Star Rating from 169 reviewers.

Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Ratings and Reviews
T-Mobile Authorized Retailer

Overall Rating

Overall Rating
( 169 Reviews )
136
3
1
2
27
Write a Review

Sayeed siddique on Google

image I am a Sprint/T-Mobile customer since 2012. I came to this store to return a phone. Without even checking my details in the system a guy named Chris was very rude unprofessional raised voice and refused to take care my issue. This store always have issues with salespeople or the branch manager. I called T-Mobile customer service and complain about my experience. This is unexpected from a service provider whom I am paying for my service since 12 years. This store needs to be trained coached or even close this outlet. Thank you.

Business Response on Google Apr 8th, 2024
I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

Chris Mccallister on Google

image Jackie helped us upgrade our daughter's phone and fix our apple and Hulu apps that we've been missing out on for 8 months.
She was nice, knowledgeable, and quick. We really appreciate all she did to help us.


Kayla Staples on Google

image


Nora Lemus on Google

image


Charles Bottomly on Google

image I was treated very well by Jackie. She assisted me with getting a new IPhone and helped me out a lot with switching things over and the whole experience was very pleasant. I will use this location when I need anything and everything from now on.


Load More Reviews

Overall Rating

Overall Rating
( 169 Reviews )
136
3
1
2
27

Write a Review

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