Virginia Consumer Electronics

The best ever.....coustomer service was stellar and very helpful

This location seems to suffer from absurd incompetence. I walked in without an appointment and tried to buy a new device to connect to my previously existing account - si ... more

Employees will do what they can to help you out.

Ali was terrific! So knowledgeable and helpful and pleasant to work with! Wonderful experience!

Dustin was great salesman.

Ray is a great manager, very knowledgeable and helpful. I was not credited my iPhone turned in but he discussed that it was due to me changing my plan immediately after t ... more

Very nice people.

This Verizon store is like no other! Wayne provided exceptional customer service! He was very patient and fully explained everything in a clear, concise, manner. I didnt ... more

Best store on Fredericksburg .

Rick was extremely helpful on helping me switch over providers and was kind a patience.

Ive been twice once for new screen and once for battery port young lady her name escapes me and the owner great people fixed it both times great store

Matt did a great job

Hassan was very helpful with assisting me! He is very knowledgeable, patient, & friendly.

Beware this not a actual Verizon store. They hide behind this when you have service or billing issues. Friendly but ignorant incompetent staff will be waiting. Go anyw ... more

We went in to upgrade my phone. Staff was pleasant and helpful. Got the phone I wanted (only in a different color), the process was fairly quick and easy. They also helpe ... more

Great service and price. We appreciate it. From product selection to installation we had a great experience.

Wife and I have had Boost service for years and it was great. Go to store to get help switching off the old Sprint network and we are told it will lock our phones. Store ... more

Jonah was an immense help to me when I purchased my new IPhone. He was articulate, personable and willing to explain everything in simple terms. He is an asset to Verizon ... more

The guy that works up there is stealing money from people. Very poor service. Do not go here and pay anything. I don't know the guys name but it's a black guy with short ... more

Absolutely incredible customer service at this store! Skeet and Chase were unbelievably helpful and were diligent and patient in trying to find a solution for my issue. T ... more

Chris took his time to explain everything to me. Very happy his service

Knowledgeable people and helpful.

Karina the manager its so nice she likes to take care customer she it's sweet lady I'm happy of the store

Good job Nena.. she serves well.

Sara and Angie, they are very friendly, they have a good attitude and I always come out with something new every time or they help me with some problems that I have somet ... more

Manager was rude and very unprofessional Hispanic heavy set guy

Good service

Best Autorized Verizon store

My husband I had a great experience with Caleb at the University Mall store in Fairfax. He was friendly, courteous, helpful, and was patient when we asked questions so ... more

Just upgraded my tablet and marcel was a great help.

I inherited a grandfather clock and reached out to Sams Clock Repair to look over the clock and get it running. I was charged $250 for one of the techs to come out and s ... more

Steven helped with my bill payment

We went to metro pcs to buy some phones and Miss Samantha treated us very friendly and excellent and very good service

I am a Sprint/T-Mobile customer since 2012. I came to this store to return a phone. Without even checking my details in the system a guy named Chris was very rude unprofe ... more

I really love the living room set that I got and planning to go back and buy the chair , it looks so nice in my place I definitely will be buying something else other tha ... more

Friendly and helpful. Had trouble connecting to the network with a new phone. Verizon associate helped me get connected, cleared and disposed of my old phone, and even us ... more

They don't provide the necessary help, they just give excuses. Today I went to pay for my phone and I discovered that they had included insurance that they never told me ... more

Just want to say Thank you Terry Shepherd at Boost Mobile. Did my upgrade with him and he did everything I told him I needed. Made sure all my information and etc was don ... more

Arham provided excellent service along with the whole Verizon team at this location.

I had a problem with my CAMERA app, it disappeared from my screen. I came back to GLEN ALLEN AT&T where i ourchased my phone. A young gentleman named, "Mink" was able to ... more

Its a franchise do not go!!! We went here to sign up and add two phone lines a year ago and they tacked on a bunch of extras that they didnt make clear we were going to p ... more

Received excellent service from the store manager and crew.

Other stores can learn from this store

Love this place Donovan is very helpful! highly recommended!

I was in and out fast. The Employee helped me with everything I needed.

William was professional and efficient, the store was extremely busy and he was amazing

Came in one day to see what it would take to switch carriers, Jeff was there and amazingly helpful. Told me what my bill would be, the best deals AT&T had available. Came ... more

The girl is hella disrespectful she gave me a attitude and didnt wanna attend us with fake lashes on 03/13/24 time 7:28 pm and see who worked that shift