Pittsburgh, PA Telecommunications Service Provider

After two poor experiences at the T-Mobile store on McKNIGHT Rd, I thought I'd give the Ohio River Blvd location a try. I did experience some issues with my initial visit ... more

I bought a new phone from Samsung, and they transferred my T-Mobile account to it in expert fashion.

About 15-20 minutes in and out service! Went there for new connections, dudes there were super helpful with necessary info, Marvin the phone expert was great! He provided ... more

Always good service. always plenty of items in stock and knowledgeable employees.

Good service and no wait on Saturday morning was a plus since I had to upgrade.

I used to go to the store downtown, but not since louie is at this location I'm not going there no more.

Unfortunately, like most stores in this plaza, save your time and just avoid. The customer service while I was in store was fine, I was the only one in and had the genera ... more

T-Mobile does everything it can to not pay out on rebates/deals. You'll be promised a great deal and will be given a series of steps to complete that are onerous. Then th ... more

The team here at the T-Mobile in the Ross Park Mall are really on their game. They took the time to ask me questions about what I needed rather than just jumping onto the ... more

Mr. DISTRICT MANAGER, Do you think you could give me a call this time since you did not the last time ? Well, I guess you could say I didnt learn my lesson. I got the mon ... more

Thank goodness for this store! I was given the run around by 2 other stores but Josh was extremely knowledgeable as well as fast with what he accomplished for me! This i ... more

I have stopped in this location several times and have always been greeted and treated well! In particular, yesterday I went to this store and Hunter helped me get an Iw ... more

Switched from another cell proVider 1 month ago. So far, pleased with the change. The people in this store were easy enough to work with - I'm no techy and needed help wi ... more

Good service and great staff glad to have them as a vendor.

Michael helped me so much that I can finally use this phone and I'm happy with it . He was so patient and helpful.

Meh...

The only reason I am giving this 2 stars is because the staff in the store was helpful and pleasant to deal with. I am only giving 2 stars because tmobile service is abso ... more

Brandon Helped me, Very good service. He deserves a raise

Had this company for 5 years had insurance on my phone the screen cracked they use a third party insurance, the insurance sent me a phone in worse condition than mine and ... more

I brought my neighbor Wilbur here to get his new phone sims card activated in his new phone. Staff was very knowledgeable on troubleshooting the issue.

Good service

Excellent staff

Excellent store, respectful treatment and excellent prices

Went to TSA. Caught hell finding the building.

new store in a friendly neighborhood service, she helped me transfer my number.

Top notch IT business to meet all your needs run by a Man of integrity.

Just started my Voiply plan. Needed help with my router communication ,so asked customer service for asistance and was fixed quickly. Great service so far.

Extremely professional and very helpful

Not a public location. It is a garage for employees only.

Got my phone upgraded for just 60$. Best store in town

(Translated by Google) The boss is very nice. The phone packages of several people in my family are all provided by his family. The broadband is also applied by the boss ... more

Awesome very helpful guy 👦 switch from Verizon and get free phone

It was good and well organised

Love Full Service Network! They have great employees who are helpful and will go above and beyond!

Marshall is the best! Thanks for your help! ---- unfortunately AT&T is no longer at this location.

I had to return some equipment. There was some trouble getting a box to my house (Verizon ugh!) so I had to return it to the store. The guys at the store made it really s ... more

Antoine, the store manager, was extremely helpful and patient in getting me, a 20 year ATT customer to T-Mobile. He made sure the process was smooth, exhibited endless pa ... more

Excellent customer service!

Great customer services

They literally are never open when they say they are. This is the second or third time Ive tried to go and theyve been closed either over an hour early or over 30 minutes ... more

They dont open when they say they do I go down there and theres a lady talking bout they never open on time what time do they open she say hes probably opening at 9:30 na ... more

These people know what they are doing. Very thorough and knowledgeable.

Be thankful it's still in business when you need a random transistor on a Thursday night.

Worst customer experience with this location especially not sure how it is in others. I went to buy a phone and switch to metro. Once after the purchase is made the store ... more

Quite possibly one of the worst places I've ever worked. Ended up being a hostile, toxic work environment with a salary that was quite plainly insulting. I genuinely regr ... more