Indianapolis, IN Hotel

Everything excellent. Front desk service first class. Rooms: Very clean. Good size. Safety: Very safe.

Well price decent hotel in a convenient place in Indianan

Great place to stay

I stayed here the night before the eclipse on April 7th, 2024. Apparently, when the hotel is full, there's no hot water available in the morning. Otherwise the hotel is n ... more

I stayed 4 nights at the Hampton Inn on South Meridian in Indianapolis. You jacked up the rate to over 3 times usual because of the eclipse. I did not get housekeeping O ... more

As downtown as it gets. Be aware that parking is either valet or you got to find your own. Valet was 46$ for a full day

Love this hotel! We are here for the eclipse and this hotel has provided a great home base downtown. Comfortable beds, clean rooms, great shower pressure and really nice ... more

5 stars for the staff. Very friendly and accommodating. The hotel is very clean, and the room was spotless and well appointed. Breakfast was good, and it was nice to have ... more

Guy checking us in was unprofessional and was not all there, gave us wrong number of room keys, making weird comments or small talk. Kitchen had ants. The same guy who ch ... more

Great location near airport

Very pleasant experience Rooms: Clean, and very comfortable

My heater didn't work most of time and was freezing through the night. Got back late from concert and was tired. Rained all night. They could've gave me some money back o ... more

We enjoyed the proximity to the airport, and the genuinely friendly atmosphere. Better water pressure would be great, and I never could figure out the TV, which was frust ... more

I think this hotel is awesome. From management to staff I haven't had a bad experience. great location Rooms: Very clean

stayed here over eclipse weekend and was impressed with the amenities, facilities, and space provided for the cost. clean, friendly service and decent breakfast. no compl ... more

Brittany! Thank you for your help. Our stay was very comfortable. The entire staff is very friendly & the kitchen/breakfast lady was attentive & worked hard to make sure ... more

They decided to put a door on rollers that slides for the bathroom door, well when you close it, it pops right back open. Also its not flush against the wall so you can s ... more

Ill start off with positivestaff were great, the beds were actually very comfortable and location to downtown Indianapolis was good. Walking in to the hotel there is an a ... more

It seems that I'm not the only one to have the experience of someone ignoring the "Do Not Disturb" sign. As Hilton Honors members, we requested a noon checkout. At 11:10 ... more

Check in was easy and service was great! Capital Grill is inside hotel which a awesome for eating dinner. Mall is right next door. Everything around is convenient to walk ... more

Very clean and well appointed rooms. The lobby bar and restaurant was great. The flatbread was very good! The entire hotel was very nice, clean, and nice furnishings. The ... more

My first impression here was that this would be a 4/5 review-worthy hotel. Yes, there is a remodel going on, but the room was in good shape and clean, and the breakfast w ... more

Rooms are decently sized and airy. Unfortunately rooms are noisy with outdoor traffic and door slams. No breakfast offered here. The restaurant is awful and it takes 30 m ... more

I came here for a conference and I found the room to be adequate. Nothing extraordinary but also nothing to complain about. However, I do echo some of the sentiments abou ... more

Nearby activities: Close to NFL and NBA arena

Jordan Wallace is an amazing hostess and is very kind and personable. He is very knowledgeable and resourceful, he has provided us with excellent service during our visi ... more

Very pleasant stay! Andrea was so awesome and super attentive. She made sure she would say good morning and start us off on the right foot. She definitely set my day up f ... more

BEST HOTEL IN INDIANAPOLIS

This hotel was clean and convenient and the hotel staff was so incredibly friendly and helpful. Every interaction we had with a hotel employee was great. This hotel is j ... more

Rude staff. House keeping entered room prior to check out date with privacy sign clearly displayed. Manager refused to speak with customer.

Would not suggest booking with this location. Can not speak to the quality or service of hotel as they overbooked and gave away our room. Drove 5 hours to hotel with a co ... more

Rooms: The rules were nice and clean, beautiful and quiet. The bathroom was spacious. The beds were extremely comfortable. The linens were spotless great experience. The ... more

This is a very clean, comfortable, hotel with a great staff. A special shout out to Ashley - I had an issue which was quickly handled well by her

Great place to stay..

Good place to stay in

Nearby activities: Lots of restaurants nearby. Theres a movie theatre, shopping center, Walmart and other grocery stores within a couple miles. Safety: Pretty safe area. ... more

Upon entering I was greeted by Keegan great customer service

Rooms are reasonable and spacious. For whatever reason none of the bathrooms have vents, which I didn't Even realize was up to code. Overall I would stay here again but i ... more

This is the greatest place to stay. Miss Dee at the desk is a wonderful person. She is kind and understanding. I love everyone here and I will definitely return in the fu ... more

Nearby activities: Ski walks to convention center.

What a throwback to a better day

Found bug in bed. Brought it to front desk, was told they could not move me, could refund and send me on my way. Next day offered Best Western points and never got them. ... more

We were in town for the eclipse and, sadly, did not have a great experience, as they seemed stretched beyond their maximum capacity. The hotel did not seem prepared for t ... more

If I was only rating on the quality of the women who work the front desk, Id give this place 5 stars! They are terrific, friendly and go above and beyond. The hotel is 1 ... more

The front desk employee was very sweet and helpful. She made sure to let us know that if we needed anything theyd be happy to help. Hotel overall is super clean, modern a ... more

After checking in on 4/8/2024, I was only in my room for 30 minutes and the door opens to me screaming. I called the front desk and the lady told me it was housekeeping d ... more

Our boss reserved rooms while we work over the road, we checked in and there was a homeless camp set up in the parking lot. Arguing yelling. Cursing. We checked in and th ... more

I mean reading all the reviews, I'm starting to think most of the bad ones are a one sided story, I stayed for 6 nights. It's simple and a place to sleep, never had any p ... more

I don't understand why this hotel is rated with lower stars. From the time I walked in and was greeted by the lovely Mary, who goes out of her way to make sure you are co ... more

I was on a short business trip with my co-workers. We stayed a few nights at this hotel and I can for sure say it was one of the best experiences I've ever had. The custo ... more