Tampa, FL Van Rental Agency

talk about AWESOME service!!! Frank is super responsive and so helpful. we were able to pick up the van in under 5 minutes. they had paperwork ready before we got in. i†... more

Awful! They attempted to sell me full coverage at the counter when I collected the car even though I had already purchased through Auto Europe. They then tried to convin ... more

Went to Tampa airport to get vehicle only to my surprise they ran out of cars had to wait 3 hours for car and once receiving the car it was not full of gas and it was rea ... more

Great prices!

Would not recommend using, showed up they didnt have a vehicle. Came back the next day and they told me to apply my discount I needed to renting the vehicle and call the ... more

Very quick and efficient and good customer service.

A clean storage facility. Employees very helpful.

Great assistance from the desk upon my call asking info for a one way rental return from Portland Oregon to Tampa. Turned the 16 ft truck in about noon on Wednesday 2/28/ ... more

Didn't disclose the deposit

I took back my rental car to the Nebraska and Hillsborough location (Tampa) and there were 2 girls working the front desk. I asked if one of them could give me a ride 2 m ... more

The agent added extra fee for road side assistance, fuel, and car upgrade. At the time of check in, when I questioned why the payment on the card terminal is higher than ... more

This location has the best Customer service experience. I stopped at the Bearss location with my reservation Just to get turned around because he only used Credit cards w ... more

Don’t answer their phones

After this experience, I dont think Ill rent from this company again. I scheduled a pick for 3/30 for a 26. I get a call back and Im told they dont have anything availabl ... more

Nicole processed my rental. She was very pleasant and professional. Nicole helped tremendously in making my moving experience less of a hassle.

Kathy and Nicole was awesome

Great truck rental location and affordable price. The Representative was great and very helpful. I would use this location again!

Great service , great ride with 58 trailer

Best location Very professional and fast service,

I had an emergency during my rental period, and the car rental service provided prompt assistance. They swiftly arranged for a replacement vehicle and made sure I was bac ... more

The woman working today (1/15/23) was extremely rude and snappy with me for asking basic questions. When I asked for her name she put me on hold until I was forced to han ... more

Terrible and rude service . Not to mention when you make a reservation for 1pm drop off and no worker is there and its all locked up and lights are off saying that they d ... more

We booked our reservation online, when we go to pick up our truck, the ladies in the front desk said they didn't have any and there was nothing they could do. How tf does ... more

Same day reservation and have vehicles available.

Quick and easy

Even with a reservation, online check-in, pre enrollment of credit card and driver license, this was a disaster! The line is so long and slow people are sleeping on thei ... more

Always excellent service here. Good cars, great prices, often a nice upgrade. Never had a problem here, will keep coming back. "JP" at the front desk is very pleasant.

Great experience facts and friendly service

Jere is the best highly recommend

They are amazing and will do the best they can to help you! I was in a bind with my car situation and they did everything they could to help me out!

Our flight got delayed and so we were not able to pick up our car on the first day of our reservation because we did not get in until 6PM. We came 0800AM the next day to ... more

Great people and made my renting process as easy as possible. They will definitely get my business again in the future.

Terrible. So sad when employees could care less about the customer or business. I rented online, needed a truck for a couple hours. Put in my credit card, and drove to ... more

Hidden fees Lots of them Buyer beware

My wife went on a business trip and asked me to rent her a car, otherwise, she forgot her bank card at home. This service offers the best prices.

Nice facility but Fox Rental car is not there.

The Cust.Svc representative was thoughtful and thorough. I was scheduled an appointment for hitch services, due to parts needing a week for ordering. I was also asked if ... more

The the operator of this location deceived me. I exchanged my vehicle originally rented from the airport at this location due to a mildew smell and he told me I could ret ... more

The vans were clean and well kept. They are reasonably priced and they were all easy to get on the phone. Everyone who I talked to cared about getting me the best deal on ... more

Put this address on maps and follow 'Return a car' on the signs to return the car at the end of the rental. When you enter the helical a sign tells you which floor you ne ... more

Good service, booked online and paid for the car. When arrived they offered an upgrade gave a price so I took it. When I received my bill the price shown was above the pr ... more

Place as been bought out and closed

Easy drop-off. Great customer service.

Very supportive!

0 stars!!! Disgusting service and customer support. Even after reserving the cargo van 3 weeks prior, these guys told me that it will not be available for pick up, just o ... more

We utilized them for our U-Haul rental and they were nothing but professional nice and respectful. By far the best U-Haul experience ever

Bad customer service 30 minutes waiting on someone to help

Excellent customer service. I rented from this location for almost 3 years continuously. Erin has always been very helpful and I would definitely recommend this location ... more