Fort Myers, FL Electronics Store

Great branch good customer service

Excellent customer service for a small store better than the big chain stores

Billy was great and so helpful!!!

Went there to unlock the mobile. Chris helped on this and gave relevant information.

Good

Has a great big collection of music, especially compared to the FYE near me in Port Charlotte. One big issue though is that the CDs are such an unorganized mess that I co ... more

Great sales and service. Ed was especially a great help to me. I recommend this particular place to any and all

1. The worst cell phone carrier in the u.s. 2. 2nd rate junk phones from secondary manufacturer. 3. 400% mark up on phones 4. Worst cell phone coverage 5. Poor customer s ... more

Thank God Patricia was working today!! I was able to purchase a new phone for a reasonable price finally after visiting two other locations and being told the cheapest op ... more

My phone had fallen and shattered. I was greeted with a smiles as soon as I walked through the door Fanuel the agent was available to help me. He was very knowledgeable. ... more

Great lighting, great store with a really up to date layout. Recommend walking in and picking up a great deal.

Terrible, was blindsided by a false upgrade. Shouldnt lie to the customer

Christina and Isabella were very helpful! Great customer servixe! They helped with my phone and helped to show my husband how to use his new apple watch!

The service was great information and I was able to accomplish more than I expected. Special rates, discounts and super special gifts I did not have to pay for or be out ... more

Abe was very knowledgeable and helpful. He explained the promotions and helped get our account in order to maximize our options.

Great service. Nice staff! Camilo in peticular was great help and very professional. Very clean facility. Highly recommend location.

Excellent customer service and a great job on the install

Tool me 3 weeks to get them to my home after the runaround.. and it was medical request for camers to keep a gentleman out of a nursing home . So disappointed

Well well well, it looks like I get to sue you after all. I bought a phone in July of 2023 at this store, they claimed it was a brand new phone, I just found out through ... more

This place says its open and it is store hours but they don't like dealing with people and lock the doors

In January 2024 I paid off 2 phones, got 2 new phones with promotional credit for no payments on the 2 new phones. Still getting charged on each new phone as of February. ... more

the worst store, they don't change the devices (home internet), terrible costumer services, from another store to supposedly change it and neither, they make you waste yo ... more

Get service , super deals.

Customer service here is pathetic. Bought new phones and was told cases were being provided at no cost. Got my bill and I was being charged. I called the store and they s ... more

Excellent service. Worth the cost per year for unlimited service on up to 3 electronic devices.

Location shutdown

Awesome store!

Semaj and Jadon are your go to employees!!! Obviously they were working when we were there to replace a stolen phone on vacation!!! Our service was above and beyond!!

Excellent service by the black haired cuban girl, explained every detail and was straight up about everything, she knew everything in detail and thats why i appreciate th ... more

Mediocre @best

Walked in she gave me great eye contact and came over right away then with a friendly smile asked what I needed and took care of me in 5 mins

No stock available I kept asking for my upgrade price an he kept charging me full price some of his signs are outdated and say old cheaper prices and he's upedd the old p ... more

Cons

The best, got what I needed very fast. Great service

Leo was amazing - super friendly and very competent. Accomplished what another store wouldnt and couldnt do. Thanks for hiring great!!!

The Salesman is a mediocre teenager who made me wait for an hour while he chatted with his elderly friend stopping selling an iPhone 14 Pro Max phone that I didn't have t ... more

Excellent attention

Great service, fast, and helpful definitely recommend if you have any problems with any of ur devices

Best Service!!! Reasonable !

I've been doing business with them for years, and have never been disappointed.Thank you Donald J Teixeira I went again with a brand new Samsung Galaxy to have it connect ... more

Very lazy employees, walk away if youre a business customer. Ive had a business account with them for 3 years and every time I walk in for assistance they give me a phone ... more

Tried getting some phone info from the rep on duty. She didn't even try. Just kept telling me she didn't know. I'm assuming she was just there to sell. Not helpful at all ... more

Unbeknownst to me this facility has been under my nose this whole time. Being an audio enthusiast I enjoy people that have a passion in the art. Although being slightly y ... more

Their customer service not helpful at all instead of helping with solutions to a mistake done online purchase they are fast to run you out the store with no help requirin ... more

Very bad service, they make you wait a long time, get your act together

Our agent AJ was outstanding. He recommended a plan and a new phone that actually reduced our monthly payment. His dedication to customer service and securing the best op ... more

The staff in the store on 41 was so helpful in switching and getting us set up.