Verizon

The staff in the store on 41 was so helpful in switching and getting us set up.
Apr 4th, 2024

Didn't get a choice in the 12 gig ram option with more memory. Lesson learned. I'll just get my phones online direct from Samsung. They will give you a real discount upfront. Unlike verizon. They split it up over 3 years on contract. They were keen on adding a bunch of nonsense I didn't need on that contract too. Update, getting throtted bad. Paying lots of money and not getting 5G speeds is ridiculous. Throttling down to 3G seems like. Can't even get a speed test to run.
Mar 7th, 2024

I want to thank Mike who took a whole hour while in store talking to corporate customer service to resolve a convoluted issue. He understood the issue and treated it promptly. While it took an hour, I told him it wouldve probably taken me 2 whole days to resolve it and even then I wouldnt have gotten to the bottom of it. Way to go, Mike!
Feb 28th, 2024

Feb 18th, 2024

Walk-in. Waited almost 40min not one rep ever even walked up to me. And I checked in on scan for assistance, didn't help! But 2 other person of the lighter colored complexion walked in and got assistance walking into the door! So I do feel a little racistity within this establishment! Sorry for wasting your time Verizon! Was a loyal customer!?!?!
Feb 10th, 2024