Phoenix, AZ Cell Phone Store

Didn't tell me I would be transfer to a new service with T mobile..

Karla is amazing!!! She's very good at her job. She's so kind and respectful. She's always helping my mom every time we go there. Thank you so much Karla! You're the best ... more

Switched from metro and honestly couldn't have better service! Vidaly helped transfer everything smoothly

Asked for manager and this lazy chick didn't move said he wasn't there, she didn't know when he would be there and she couldn't give me info. Gheeeeeto!!!!!!

Great service

Very helpful

Came in to upgrade my phone. Preston made everything simple and fast! Couldnt have had better service!

Good service from here

Wish I could give ZERO stars as that is what they deserve. I had been a loyal customer of Metro by T-mobile for 10 years or more. I was forced to turn off my service beca ... more

One of the cleanest stores I have been to hands down. The experience with Rafael was amazing. I'm definitely coming back here more often.

Reyna did an amazing job helping me out today ! Very fast and professional my brother was a pain in the butt just cause hes very impatient but Reyna knew how to take care ... more

Walked in the store to see about getting portable Wi-Fi the lady is mopping the floor instead of putting the mop down to deal with customers she just continued mopping an ... more

Excellent service

Call no answer

Karina and Libsi treated me very well, excellent customer service, recommended

This location is closed and there is no more MetroPCS here

Store representative Reyna was so helpful and knowledgeable about every plan available and knowledgeable about the phones. The best part she was patient with me. I wasn't ... more

Very good customer service and good offers. I recommend this metro store and they also serve in Spanish.

Sooooo. My story is pretty long to even post on here but wanted to give a shout out to the staff at this location because they went above and beyond to help me. I was wit ... more

Fahad is great very professional, and very kind guy- he explained everything, plans and promotions and the monthly bill God bless him

Thank you. ALEX

11/14/24 - I was able to get my receipt. Perla seemed to have a better day and I appreciate her solving this for me. I hope nothing but the best for this store!11/13/24 ... more

he really knows his stuff he was great trying to get me up great he was awesome

My most recent experience was amazing thanks to Lailanni & her knowledge she made my difficult task that much easier.

Ordered a replacement phone on the 10th still havent gotten it yet been to the store waxs now. For something that should have take a few days. My phone is my business lin ... more

Went in and Zach helped me out a lot! Helped get my bill lower. He was awesome Thx Zach!!

Rude ass customer service u can't pay a phone bill and people from customer service lies says 20.00 tablet and free upgrade says they will put it in notes and not and I ... more

I paid over $200 for 2 free phones. Not happy.

Bought a home internet back in June and was charge $50 more. Was told it was a mistake never got my money back as I was told !

Y'all suck at answering your phone !!!!

Abrar was so kind so helpful .. He did a great job with customer service above and beyond

Great customer service hands down and pinkies up

This store is never open on time and they lie way to much for no reason

Had to wait for service, but it was good once it was our turn.

Michaela was amazing!! Thank you for your great service

Such an amazing customer service by Isabel she is great! Super friendly, welcoming, she care for our family needs and explain every step. Made the switch easy and I didn' ... more

Ive been with them for 20 years and am very happy with the service! Great program for seniors cell service!

Needed help transferring my data to my new device and Eric was kind enough to help with the process! 5/5

Jose & D'andre made purchasing a phone fun. They were able to transfer all my information and provide me with a discount. Awesome experience!

I highly recommend this Verizon store to anyone. They were Very helpful and answered all the questions I had. Walked out with a new s24 ultra with out paying a ton out of ... more

Karla is amazing!!! She's very good at her job. She's so kind and respectful. She's always helping my mom every time we go there. Thank you so much Karla! You're the best ... more

I had a phone repair issue yesterday. They did an amazing job and was so super helpful and nice :). Thank you for awesome service!

(Translated by Google) It would be very good if they had real offers for existing clients, they don't have offers other than adding new lines and what am I going to do wi ... more

Great service and fast introduction money or card they do both so u with in the end.

Mari is the best, been coming to this location no matter where in the valley I live. Thank you Mari for 10 years of outstanding customer service and support.