Metro by T-Mobile

Ordered a replacement phone on the 10th still havent gotten it yet been to the store waxs now. For something that should have take a few days. My phone is my business line and the shear lack of knowledge or ability has cost me thousands in lost revenue in the last 7 days going to try for a 3rd to to go into the store and see if ,y phones in today because even with a listed location I was told they dont have a store phone I can contact which is crap the number is listed as 602-242-1175 but according to location employees that doesnt matter. Their customer service is absolutely out the window. Just some advice for a management prospective all employees need to be trained better at this location
Dec 14th, 2024

Aug 4th, 2024

I'm so disappointed and frustrated with this location. After calling customer service to get preap
Aug 2nd, 2024

Last time I visited was serviced by a lovely woman that helped as much as she could for my service continuously dropping data and interfering with my service. Didn't catch her name yet was very helpful and bilingual to perfection. Recognize that specific employee there. Keep up the good work Beautiful
Jun 14th, 2024

I called 3 times and they never answer!
May 9th, 2024