Metro by T-Mobile

Oct 19th, 2023

I went to Metro because I was trying to save money due to starting 3 phone lines and I had a limited budget. I told this to the sales guy and he said it was no problem and he could "hook" me up. Well long story short I walked out of there after going over my budget and only getting 2 lines going. A few days later I had to go add the 3rd line which cost more. A few days goes by and my phone locked up and I couldn't unlock it. The phone wouldn't accept the password I'd set and every time I tried to unlock it, I would have to wait before I could try again when I had to wait 24 hrs between tries I took it back to Metro. I was told they could do it. NOPE!! I have to take it to a place that fixes phones to get it unlocked. So I ended up not getting what I paid for and to top it off the service sux. I get dropped from games and other stuff I do constantly. And I'm stuck with a brand new metro phone I can't use. And the sales guy said he could match T-Mobile. NOPE!!!!! I'm not happy with Metro.
Oct 17th, 2023

I've been going to that location for the past nine or ten years the manager/owner absolutely never cuts me a break.... (Not even one my backpack was stolen with two cell phones passwords credit cards house keys and home address in it!) Minimal customer service and courtesy. I'm ready to SWITCH -- who knows a great deal out there with a new phone? $40 or less unlimited. Thx!
Jun 30th, 2023

Just went to this location and there was no one here. Doors were locked and lights were on doing business hours.
May 7th, 2023

May 2nd, 2023