Huntsville, AL Van Rental Agency

I just recently moved out of this facility after having a unit there for nearly 2 years. In that time I visited my unit frequently and honestly this is a great place to r ... more

I was able to go online and reserve a truck to move at the last minute and when I came to pick it up, the wait time was minimal. I received excellent customer service and ... more

Great rental and manager at Climate Control in Florence , AL was super nice and we chatted for several minutes.

The agents at Huntsville provided excellent customer service.

Car was lovely as always..just not cleaned properly. Wind shield wipers need changing. Service was 5 stars and very quickly executed at the counter.

Quick, easy done

Fast transaction and no wait time perfect service

Rental process online was 4 stars.. However, I was charged $317 when I picked the car up and then an additional $508 when I returned it.. The vehicle was returned in the ... more

Jackpot

Easy peasy. Go online.

Very nice and helpful couple that rented the truck to us :) would definitely rent from here again

Just rented trailer. Clean and professional service to rent moving trailers, I literally went to 3 other places in town, manager was the only friendly employee I met. I w ... more

Helpful staff and good equipment.

Ordered a 10 foot box truck, came to the site, the only 10 foot box truck here is not the same identification, and the entire blinker is hanging off of the front. We aske ... more

Wonderful service! We will absolutely be using them again. We loved our car too! It had amazing gas mileage (Toyota Cross)

Stopped in this morning to buy boxes. They don'taccept cash and they can't take a card.

Professional assistance with friendly attitude

The U-Haul rep named Ronald was very amiable and competent and amazing at age 79.

I would give a zero rating if available. The return attendant was unprofessional and provided poor customer service. He recorded the fuel level as empty despite the veh ... more

WHAT IS THE POINT OF A RESERVATION IF THEY ARE GIVE YOUR TRUCK AWAY AND LIE TO YOUR FACE ABOUT THEIR LAZINESS. Disorganized and rude customer service. I made a reservatio ... more

Super nice folks. Very helpful and honest.

This is my 1st time renting at this location and the staff was very polite, professional especially Caleb I appreciate you you time out to listen today was tough for me a ... more

Always top notch

Rude and unprofessional manager. Five minutes of redneck attitude and I walked out the door. Can't imagine what money hiring people like this loses for the franchise.

Great service and very knowledgeable staff

Its not even there. No answer on the number listed. Remove this location, it doesnt exist.

The leadership of the Uhaul brand need to upgrade and fix its reservation system, mobile pickup, and equipment rental system. This is the third time I did a reservation o ... more

Never go here totally shady stuff going on. The last thing you should do is ask for a receipt and make jabba get up out of his chair. He likes to show his firearm for ask ... more

U haul personnel were inexperienced on how to do paperwork. Didn't give me a physical copy of my contract and wanted me to connect the trailer myself. Guy looked at me li ... more

Worst place ever. DO NOT RENT HERE. We rented a truck here to move a few things and we only drove for 10 miles and dropped the truck back off about two hours later. We to ... more

Nice

PLEASE DO NOT USE THIS LOCATION AT ALL!!!. - No professionalism - No knowledge about their own service - Payments are processed without customer's consent - Lie about wha ... more

Dealer location actually under “Robin rents” please go to Robin rents for my 1 star review.