Lubbock, TX Travel & Stay

This is the worst hotel experience I have ever had. We were told by the manager we could not eat or drink the food we purchased anywhere in the hotel except for in our r ... more

Had an excellent meal in the Hilton and Jasmine was great Nearby activities: Lots of shopping, dining, and family fun things to do nearby

Noisy hotel. The bar and restaurant are right in the middle of all the rooms and its noisy most of the time. I kept hearing clanking of dishes n glasses, ppl talking..ugg ... more

No complaints. Staff was friendly, room was clean. Not sure what the bad reviews are about, I didnt see or experience any of what was mentioned. If you want a five star h ... more

Staff were friendlyand helpful. Very professional. The room was immaculate. Breakfast buffet absolutely delicious! Minor frustrations were an ice machine not working on ... more

Great place to stop, get some rest, and charge the car! They're pet friendly so we're able to bring the whole family which is awesome!

Shower was not big enough for 2 people. Rooms were small and beds even smaller. We asked for queen beds but got full size beds. The guy at the front said by American meas ... more

Nearby activities: Lots of activities within walking

I came to Lubbock because my mother in law had to have surgery. I was so excited to stay at the Tru because I have never stayed in one and theyre fairly new. This hotel i ... more

My go-to hotel when I'm in Lubbock for work. Love all the staff! Laura is super friendly and helpful, Joe is always on tip of the breakfast bar and Carla went above and ... more

Front desk was too busy or did not care about adding my membership number to My account

Nice pet friendly place to stay, good rooms, and very helpful staff.

My flight was canceled in Dallas and I had no luggage so when I arrived in Lubbock early on 3/22 I stopped at this courtyard to change into my suit but the front desk cl ... more

Love this hotel! Noteworthy details: Gorgeous and different pool!

No soap in my room!

Rooms: Basic rooms but clean Food & drinks: Breakfast included..but any drinks or snacks purchased are outrageous.

Noteworthy details: Why is it fair to pay full price for a 2 night stay and only get a clean room the first night?? There was no warning that you don't get any service t ... more

Not happy. So I booked with a third party cuz it was cheaper. I even called them they said they could not honor I said ok ty. I checked in late around 7pm. They were over ... more

I don't know.where to start. Everything was exceptionally great here. My room was clean and spacious. Shelli...oh Shelli was wonderful. She's a Cali girl gone Lubbock . H ... more

Dude so I travel for work and usually stay at cheaper hotels to save per diem but this place is terrible man. And thats coming from a guy who stays at motel 6 and Super 8 ... more

Not somewhere I would stay again

I woke up after staying one night and I woke up with double pink eye. How does that even happen. Definitely disappointing if I could give 0 stars I would. Noteworthy deta ... more

Closed for renovation as of 5/18/2022

No complaints. The staff was extremely kind and accommodating. The rooms were clean and included breakfast.

This experience sucked. Broken Windows, No smoke alarm (should have reported this to the police) And the sheets were extremely gross. The Pool was discussing. Do not com ... more

Great little no frills campground! Good value. We couldn't figure out online booking, so we just gave them a call. The employee was pleasant and helpful. We would definit ... more

HOT TUB SHUT DOWN COMPLETELY

Looks are certainly deceiving. With this being a newer hotel, I expected better. The staff was friendly, the location is good, but it is evident that this hotel is not we ... more

Clean

Clean but very Getto

The loudest traffic noise I have ever experienced from inside a hotel room. You'll need noise cancelling headphones and/or a heavy sedative in order to actually sleep he ... more

Beware of bed bugs and Martha that works weekend nights is very unprofessional, bad business, and hateful human. Beware the first thing she will do is start yelling stut ... more

If you like staying in a dusty, dark, dirty, outdated, dungeon type of room then this is the place for you. The rooms need a serious cleaning and update! The atrium of t ... more

Awful front desk customer service

Worst Hampton Ive ever stayed at. Rooms super dirty and old. Floors filthy. Bathroom dirty. Breakfast was awful and the lady down there was super rude. Would not recommen ... more

I normally come to this hotel on my business trip because I like the location and hotel. But my recent visit showed they are becoming lacks on the cleanliness. The outsid ... more

Great hotel stay in Lubbock! Look forward to another visit. Hotel was very clean, smelled great and room was amazing. Friendly staff and great service

Osman who is the night shift front desk is so very nice and professional , he does not get frustrated when I locked my key in the room he went out of his way to gete what ... more

What a delightful surprise we had in staying at this hidden gem off I27 in Lubbock! A budget motel with all the basics done well! Clean, tidy, and with comfortable beds ... more

Decent room for it's purpose! Customer courteous was great. Room is a bit warned down but had no problem. If you don't go looking for problems with the price you pay, tha ... more

I was one of several people invited to a wedding at Secrets in Riviera Maya, and the entire group booked through Vincent Vacations. They were SO easy to deal with, courte ... more

Wanda was great at quickly finding recommendations for a stop over trip! She found fun activities and cool places to explore!

Friendly , helpful and informative.

This is a neighborhood - not a public park!!

Clean Pathways beautiful willow trees playground pond with lots of ducks and geese

Awesome museum.

Great church

Wonderful service and extra care when we needed it Rooms: Great room Nearby activities: Excellent conference access and accommodation wonderful restaurant

Pretty cool bridge. Fun for all ages. Not really allowed to walk on bridge. It is fenced off but people have broke the fencing. There is nothing stopping you from falling ... more