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      Comfort Suites University

      ( 644 Reviews )

      Comfort Suites University
      • 4927 Marsha Sharp Fwy W
        Lubbock, Texas 79410
      •   806-701-5870
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      Chamber Rating

      4.1 - (644 reviews)
      381
      122
      32
      26
      83
      Read Our 644 Reviews

      Chamber Rating

      4.1 - (644 reviews)
      381
      122
      32
      26
      83
      › ‹
      • Ashley

        Beware of bed bugs and Martha that works weekend nights is very unprofessional, bad business, and hateful human. Beware the first thing she will do is start yelling stuttering and cussing at you meanwhile she calling cops. Warning if you leave a bad review for her she will later say your not allowed on the property. Management needs to get rid of her!!! Cussing at customers is totally out of line. I asked for refund and she wouldn't answer the phone for bookings so I called she stuttered and hung up on me. Seriously u need to hire better employees then martha. Previously my stay was horrible as well she made me walk in 8 weather told me to get off the property and said I was not allowed to wait for a lyft. She treats others like she's better them. She prepares a salty food and needs to learn how to make proper gravy. I'd highly suggest seeking a better property like country Inn and suites by raddison or la quinta if ur in the lubbock area. Days inn next door is even better and same owners great customer service just don't stay here...
        Apr 7th, 2024

      • George Palmer

        Best Comfort Suites I have stayed at. Nice room, nice bed, cable TV, plenty of hot water and towels. Normal breakfast, but the attendant was on site and constantly cleaned the tables and made sure the food was refreshed. Great location next to the freeway and close to Quaker Street, which is a major street in the area. About 5 minutes to the Texas Tech campus. Air conditioner worked great with a wall thermostat that was easy to adjust. Fast elevators. Plenty of parking. Fast internet. Retuned again in 2024. Still a great place to stay. Only complaint was the low water pressure in the bathroom sink in room 102. Had to get water in the ice bucket from the tub to fill the sink.
        Apr 2nd, 2024

      • Angelina Macias

        By far a fabulous and reasonably priced place to stay. Checkout 12p, breakfast (6a-10a) options were great and rooms were perfect.
        Mar 18th, 2024

      • Ej vz

        Been here twice they allways have what I need. Always go a little step further to help.
        Mar 15th, 2024

      • Frank Woner

        Great place to stay and very economical
        Mar 8th, 2024

      Read Our 644 Reviews

      About
      Comfort Suites University

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The non-smoking Comfort Suites University hotel in Lubbock, TX near Texas Tech University has all the essentials you need to be your best. We are near everything Lubbock has to offer including museums, entertainment, wineries, the United Supermarkets Arena, Depot Entertainment District and Buffalo Springs Lake. Amenities include free hot breakfast, free WiFi, an indoor heated pool and hot tub, business center and fitness center. Earn rewards with every stay with our Choice Privileges Rewards program.

      Contact Info

      Questions & Answers

      Q What is the phone number for Comfort Suites University?

      A The phone number for Comfort Suites University is: 806-701-5870.

      Q Where is Comfort Suites University located?

      A Comfort Suites University is located at 4927 Marsha Sharp Fwy W, Lubbock, Texas 79410

      Q What is the internet address for Comfort Suites University?

      A The website (URL) for Comfort Suites University is: https://www.choicehotels.com/texas/lubbock/comfort-suites-hotels/txg29?mc=llgoxxpx

      Q How big is Comfort Suites University?

      A Comfort Suites University employs approximately 20+ people.

      Q How is Comfort Suites University rated?

      A Comfort Suites University has a 4.1 Star Rating from 644 reviewers.

      Ratings and Reviews
      Comfort Suites University

      Overall Rating

      Overall Rating
      ( 644 Reviews )
      381
      122
      32
      26
      83
      Write a Review

      Ashley on Google

      image Beware of bed bugs and Martha that works weekend nights is very unprofessional, bad business, and hateful human. Beware the first thing she will do is start yelling stuttering and cussing at you meanwhile she calling cops. Warning if you leave a bad review for her she will later say your not allowed on the property. Management needs to get rid of her!!! Cussing at customers is totally out of line. I asked for refund and she wouldn't answer the phone for bookings so I called she stuttered and hung up on me. Seriously u need to hire better employees then martha. Previously my stay was horrible as well she made me walk in 8 weather told me to get off the property and said I was not allowed to wait for a lyft. She treats others like she's better them. She prepares a salty food and needs to learn how to make proper gravy. I'd highly suggest seeking a better property like country Inn and suites by raddison or la quinta if ur in the lubbock area. Days inn next door is even better and same owners great customer service just don't stay here...

      Business Response on Google Apr 8th, 2024
      Dear Ashley,

      We are deeply sorry for the negative experience you encountered during your stay with us. Your feedback is important to us, and we take your concerns seriously.

      We are investigating the issues you raised with our team, including the behavior of our staff member, Martha, and will take appropriate action. Please be assured that we do not condone unprofessional conduct or mistreatment of guests in any way.

      We apologize for any inconvenience caused and appreciate your understanding. If you have further details to share or would like to discuss your experience further, please contact us directly.We hope to have the opportunity to regain your trust in the future.

      Sincerely,
      Erika Castellaw
      Comfort Suites University

      George Palmer on Google

      image Best Comfort Suites I have stayed at. Nice room, nice bed, cable TV, plenty of hot water and towels. Normal breakfast, but the attendant was on site and constantly cleaned the tables and made sure the food was refreshed. Great location next to the freeway and close to Quaker Street, which is a major street in the area. About 5 minutes to the Texas Tech campus. Air conditioner worked great with a wall thermostat that was easy to adjust. Fast elevators. Plenty of parking. Fast internet. Retuned again in 2024. Still a great place to stay. Only complaint was the low water pressure in the bathroom sink in room 102. Had to get water in the ice bucket from the tub to fill the sink.

      Business Response on Google Dec 4th, 2022
      Dear George Palmer,

      Thank you for taking the time to leave a positive review of your recent stay at our Comfort Suites. We are delighted to hear that you enjoyed your stay with us, and that our room amenities such as the AC and fast internet met your expectations.

      We will share your kind words with our staff, especially the breakfast attendant who went above and beyond to ensure a clean and well-stocked breakfast area for our guests. We're glad to hear that you found our location convenient and that you were able to enjoy nearby attractions.

      We hope to have the pleasure of welcoming you back to our hotel the next time you are in town.


      Sincerely,
      Erika Castellaw
      Comfort Suites University

      Angelina Macias on Google

      image By far a fabulous and reasonably priced place to stay. Checkout 12p, breakfast (6a-10a) options were great and rooms were perfect.

      Business Response on Google Mar 16th, 2024
      Dear Angelina Macias,

      Thank you for your glowing review! We're thrilled to hear that you found our hotel to be a fabulous and reasonably priced place to stay. It's wonderful that you enjoyed our convenient check-out time, great breakfast options, and perfect rooms. Providing a comfortable and enjoyable experience for our guests is our priority, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future!

      Sincerely,
      Erika Castellaw
      Comfort Suites University

      Ej vz on Google

      image Been here twice they allways have what I need. Always go a little step further to help.

      Business Response on Google Mar 19th, 2024
      Dear Guest,

      Hello! We're thrilled to have earned your loyalty! Providing you with everything you need and going the extra mile to assist is our top priority. Thank you for choosing us for your stays, and we look forward to continuing to exceed your expectations in the future!

      Sincerely,
      Erika Castellaw
      Comfort Suites University

      Frank Woner on Google

      image Great place to stay and very economical

      Business Response on Google Mar 1st, 2024
      Dear Frank Woner,

      Thank you for your feedback! We're delighted to hear that you found our hotel to be a great place to stay and also economical. Providing excellent value for our guests is one of our top priorities. We look forward to welcoming you back for another enjoyable and budget-friendly stay in the future!

      Sincerely,
      Erika Castellaw
      Comfort Suites University
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      Overall Rating

      Overall Rating
      ( 644 Reviews )
      381
      122
      32
      26
      83

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