Houston, TX Financial Planner

If I could give 0 stars I would, tellers walk off and go to the back while having line go to the outside of the building. No greetings. Horrible bank in general. Have bee ... more

(Translated by Google) Excellent atention (Original) Muy buena atencin

Convenient, n quick...

Mrs OSLAM is extremely Rude lady she shouldn't be working at a bank, l cancelled my account because she rather be truck driver not a bank manager.

Absolutely terrible, and down right racist. I cant believe how I was treated after being a Bank of America customer for years. I came in to cash a check from my job and t ... more

Worst BOA branch! They are extremely rude and will refuse to help!

dont bother coming here unless you have all day to waste, 6 teller windows and only one teller. line is always long and waiting room is always full. need better time mana ... more

(Translated by Google) Very bad service. The Chinese who attended me did not want to help me, I give him 0 (Original) Muy mal el servicio. el chino que me atendio no quis ... more

Thank you all. I visited this branch today and there were excellent services in terms of explanation and clarification of matters. There is a person named ROBERT ROSENBA ... more

This is one of the best managed bank branches I've attended. While there are only 2 tellers, with a long line, there is always a pleasant helper asking what transacti ... more

There's an annoying woman who jumps on you as soon as you walk in. She doesn't want you to do the transaction your way. If you try to wait in line, she'll try to get you ... more

Its just a bad branch run by bad people. I never had a decent experience here. I'll drive out of the way to go to another branch.

Hated today , this made me realize what type of bank in with and pulling out my money today and going somewhere else , I had a appointment with LORI WILSON , yall have to ... more

Maricela Jimnez, excellent service to me, personally very grateful for the help you provide, I recommend her, greetings.

I have nothing but good things to say about this branch. From the moment you walk in youre greeted with a smile. They were able to help out with a document I needed to ha ... more

Came in very distressed about a situation. Ana and Joseph were extremely helpful and compassionate. Will definitely continue to bank her sole based off them.

Very good

Today I went to this bank and I had a pleasant experience from the entrance and I loved the service. Thank you very much to Mrs. Michelle Davis for being a very kind and ... more

I swear I don't know why I bank with yall. I'm going to cancel my account with them. They never answer the phone, long lines, ATM is a joke, just done with this bank

Excellent service and the waiting time for service is as stipulated.

Drive up atm machines are always broken down. Have to walk to the atm outside store in the most dangerous neighborhood in Houston.

(Translated by Google) Very clean and good attention, but needs more telers (Original) Muy limpio y atencin buena, pero necesita ms telers

This is second time I experienced this!!!! Thieves are waiting for you out side of the bank to chase you all the way to somewhere to be able to break your car and steal ... more

Went in on a weekend with an appointment booked through the app (was booked about a week ago). Waited about 5 minutes past my appointment time as the financial advisor I ... more

best service ever

Really bad. No AC, too hot. A long long line and there is only one employee. Do not come here.

(Translated by Google) Very bad attention, the person who is at the entrance making appointments is not professional at all, he made me wait 3 hours saying that they woul ... more

If I could give this location negative stars I would. I worked for Bank of America for 9 years, and have been a customer there for over 20 years. I went in today to have ... more

Super slow service. Never go when you are short on time. 2 lines open moving slow as hell. There was a nice black lady helping people in line but avoid this location unle ... more

Don't know why everyone leaves 1 star. Maybe due to understaffing but the employees here that are available are doing their best and are very respectful.

Very kind and fast serv

1 teller and 7 people in line.   No one else on staff will get off their butts to help.  I can't wait to withdraw off my money.  You guys suck on service.

Bad service

manager has a horrible attitude when asking questions maybe thats why theres no tellers to help here due to her attitude with customers every time I come into this locati ... more

Convenient & helpful.

This place is #1 in negligent hiring, after a bad experience 2 years ago with a rude employee I decided to return today since its the most convenient place from my house, ... more

8 people in line during lunch and 1 teller. Like how do you only have one teller available. No one asked me why I was there either. Bank of America has truly just hit the ... more

Your atm never works!!!!

Decent! But the drive thru atm doesn't work like they don't accept Apple payment so I had to go to the walk in atm.. they need to fix it.

Wow like 10 customers in the line but only 1 teller working and 2 more bankers just behind her looking at the computer, I was the number 10 and the other 2 person never m ... more

Every time I come in for a transaction they have 1 teller. The wait is terrible and the employees are uninformed. Location is the only reason I'm here.

Why have a drive thru if it's always closed!!??? Annoying!!

They've been here for the longest time and have always had a friendly helpful staff. When I need direct interfacing I always head here.

Great service! Malik S. Damra helped us flawlessly in opening a bank account. Credit goes to him.

This was my first time visiting this Bank of America branch, and the customer service I received left me speechless. The gentleman at the front desk, Bernardo, was simply ... more

I've been waiting for my card for 2 weeks. The business banker said it would take 2 to 5 business days. Considering the holidays, that card should've not take more than 1 ... more

I would love to give them negative stores if possible never any customer service one maybe two tellers at best so long long long lines management is an absolute joke Wit ... more

THE WORST BRANCH IN THE LOOP. I went to negotiate a Bank of America cashier's check written out to me and was told since it was dated over 90 days, I could not deposit it ... more

Bank of America is terrible. They have locations that are just ATM centers. The Bank Downtown has no parking, no information on the parking and no one is available. How d ... more

One star for the customer services of this branch ( Houston Down Town Financial Center). I want to withdraw some money. The teller and another person standing in the bra ... more