Bank of America

Went in on a weekend with an appointment booked through the app (was booked about a week ago). Waited about 5 minutes past my appointment time as the financial advisor I was to meet with was finishing up a prior meeting. One thing to note is that there was no one at a ‘front desk’ to help customers that walk in, although that may have been given that it was a weekend, not weekday. There was one teller and about 3-4 Bank of America/Merril Edge advisors. I had a very informative meeting with financial advisor James Polk - he was knowledgable, seemed honest in his comments and overall provided great service. He even went over the meeting time without hinting that the bank branch was nearing its closing time, which I really appreciated given it was my first time meeting with a Merril Edge advisor.
Aug 12th, 2021

This bank only has one teller and make it take long when busy
Jul 26th, 2021

Last week I received the funds for my house sale to close on a new home. Besides the fact they didn’t want to issue the cashiers check I needed for my afternoon closing, the manager or said so manager was ironic about my immediate need for the check. She stated they couldn’t release my own money is because the wire transfer was still showing “processing”. After spending more than an hour discussing with them, I simply left and got the check in 5 minutes at the hwy 6 location. Basically I almost missed my closing date because of them. Please avoid this location!
Jul 6th, 2021

Jun 21st, 2021

Apr 14th, 2021