Bank of America

Bank of America

Hours

Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM

Chamber Rating

Verified Member
25
3
2
6
37
Read Our 73 Reviews

Chamber Rating

Verified Member
25
3
2
6
37
  • Jos muoz

    Very good
    Feb 6th, 2024

  • Clarke Denton

    Take out all of your money now. They wont let you do it.
    Jan 28th, 2024

  • Dylan Dohrwardt

    Came in to make a withdrawal of $2,000 for a business expense. Brought 2 forms of ID and my bank of america card. Refused to allow me to make my withdrawal because I didnt have an ID on file when their system has all my info that matches my 2 forms of photo ID. Their lobby is also notoriously understaffed and any minor service will take over an hour. If you are looking for options for a business account, choose literally anybody other than bank of America.
    Sep 29th, 2023

  • Anais Saucedo

    Ive called over and over and over sometimes even waited 15 minutes hoping someone would answer but this location refuses to acknowledge that their phone is ringing.
    Sep 3rd, 2023

  • Ronnie Ridao


    Aug 2nd, 2023

Read Our 73 Reviews

About
Bank of America

Bank of America financial center is located at 11200 S Gessner Rd Houston, TX 77071. Our branch conveniently offers drive-thru ATM & teller services.

Contact Info

  •   (713) 773-9591
  •   (713) 272-3417
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Drive-thru ATM
  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments

Financial Center Services

  • Glass barrier at Customer Service desk
  • Drive-thru Teller Services
  • Accepts appointments
  • Notary
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Change Orders
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 73 Reviews )
25
3
2
6
37
Write a Review

Jos muoz on Google

image Very good


Clarke Denton on Google

image Take out all of your money now. They wont let you do it.

Business Response on Google Jan 29th, 2024
Hi, Clarke. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^izzy

Dylan Dohrwardt on Google

image Came in to make a withdrawal of $2,000 for a business expense. Brought 2 forms of ID and my bank of america card. Refused to allow me to make my withdrawal because I didnt have an ID on file when their system has all my info that matches my 2 forms of photo ID. Their lobby is also notoriously understaffed and any minor service will take over an hour.
If you are looking for options for a business account, choose literally anybody other than bank of America.

Business Response on Google Oct 9th, 2023
Hi, Dylan. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^caitlyn

Anais Saucedo on Google

image Ive called over and over and over sometimes even waited 15 minutes hoping someone would answer but this location refuses to acknowledge that their phone is ringing.

Business Response on Google Aug 26th, 2023
Hi Anais. We apologize for the experience and appreciate your feedback. Please note, our financial center associates will try to answer any calls they receive to the best of their ability. Our associates may be assisting customer who are currently at the center. We appreciate your patience and understanding. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^cindy

Ronnie Ridao on Google

image

Business Response on Google Aug 1st, 2023
Hi, Ronnie. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^lauren

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Overall Rating

Overall Rating
( 73 Reviews )
25
3
2
6
37

Write a Review

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