THE WORST BRANCH IN THE LOOP. I went to negotiate a Bank of America cashier's check written out to me and was told since it was dated over 90 days, I could not deposit it. I asked the teller to please ask someone who knew what he/she is doing, I was then told it would take an hour to finish the transaction. I told them that was ludicrous, why would it take an hour to deposit a cashier's check and how their service was really poor and the most inept in the inner loop, at this point the bank manager Gregory McClendon flat out refused to complete the transaction, pushed the cashier's check and deposit slip back at me and asked me to "go to a better branch then." He even threatened to call the cops on me if I did not leave. Well, I left and went to a much better branch, the one on Washington Avenue. The entire transaction from walk in to walk out took less than 20 minutes. Bank of America should be ashamed of the West Gray branch. It has gone to the dogs. The entire staff needs retraining, including the manager who sets such a poor tone from the top.
Rose S. on Yelp
This is the worst branch in the Inner Loop.I tried to negotiate a cashier's check issued by Bank of America and was told I could not because it was older than 90 days. I told the teller that did not make any sense, she turned to her manager who said it would take an hour to complete the process. When I told her that was the most ludicrous thing ever and how they were the worst branch ever,the manager Gregory McClendon completely refused to complete the transaction and asked me to go to a better branch. He even threatened to call the cops on me if I did not leave. Well, I did go to a better branch, the branch on Washington Avenue and the whole transaction did not take 15 minutes.The branch on West Gray should be shut done and the staff there sent for retraining. If ghetto was a person, you would find there.Please use another branch.
opal thomas on Google
Why is this branch, the only one NOT open on Saturdays? Why is this branch the ONLY one open at 10am? Why not 9am like the other locations?
Cee Cee T. on Yelp
Be careful going to the ATM to take out any money!! Yesterday there was a car sitting there with 2 females inside for an hour at the ATM just sitting in their car. Another car pulled around and gave 2 honks not even at my car. I got out of the car and took $20 out of the ATM and was followed by the girls in the car when I take a side road and noticed they were behind me on a residential street. & had to get police attention. Be careful going to this bank! (Currently have a pending report)
