Hours
Chamber Rating
-
Norma Wilkes
This was my first time visiting this Bank of America branch, and the customer service I received left me speechless. The gentleman at the front desk, Bernardo, was simply a blessing. For the past four months, I have struggled with opening an account with the Chase branch on Edgebrook, where I have an existing checking account and mortgage. He and Ines were able to solve my problem within an hour and a half. I was completely satisfied with the service I received. I highly recommend this Bank of America because they go above and beyond in order to ensure their customers are well taken care of.
Apr 1st, 2024 -
Eliana Puerto
Terrible service, terrible attention, rude people like Ins Martnez!! They give you an appointment at 3 and they serve you 45 minutes later, I came for an issue with my app and I preferred to close the account and go to another bank! Your time for them is a mockery! They don't even want to help you in your efforts, it's a game for them!! Closing the account because they themselves do not help you manage is absurd. DO NOT BRING YOUR MONEY HERE
Mar 8th, 2024 -
Ahmed Khamees
Feb 26th, 2024 -
Jaime Bonilla
This super very attentive blessings
Feb 16th, 2024 -
antonio jimenez
Very good service and good working staff
Nov 20th, 2023
Contact Info
- (713) 948-8970
- (713) 948-8982
- Website
Products
- Savings Accounts
- Auto Loans
- Home Mortgage
- Home Equity Lines of Credit
- Online Investing
- Business Checking Accounts
- Business Credit Cards
- Checking Accounts
- Credit Cards
- Online Banking
- Mobile Banking
ATM Services
- Drive-thru ATM
- Walk-up ATM
- Cardless ATM
- ATM accepts deposits and credit card payments
Financial Center Services
- Glass barrier at Customer Service desk
- Accepts appointments
- Notary
- Commercial Deposits Accepted
- Night Deposit Accepted
- Cash Non Customer Checks
- ATM Services Available
ATM Languages
- English
- Spanish
- Chinese
- Korean
- French
- Russian
- Portuguese
Hours
Related Categories
Ratings and Reviews
Bank of America
Overall Rating
Overall Rating
( 58 Reviews )Norma Wilkes on Google
This was my first time visiting this Bank of America branch, and the customer service I received left me speechless. The gentleman at the front desk, Bernardo, was simply a blessing. For the past four months, I have struggled with opening an account with the Chase branch on Edgebrook, where I have an existing checking account and mortgage. He and Ines were able to solve my problem within an hour and a half. I was completely satisfied with the service I received. I highly recommend this Bank of America because they go above and beyond in order to ensure their customers are well taken care of.
Eliana Puerto on Google
Terrible service, terrible attention, rude people like Ins Martnez!! They give you an appointment at 3 and they serve you 45 minutes later, I came for an issue with my app and I preferred to close the account and go to another bank! Your time for them is a mockery! They don't even want to help you in your efforts, it's a game for them!! Closing the account because they themselves do not help you manage is absurd. DO NOT BRING YOUR MONEY HERE
Ahmed Khamees on Google
Jaime Bonilla on Google
This super very attentive blessings
antonio jimenez on Google
Very good service and good working staff