Houston, TX Financial Services

If I could give 0 stars I would, tellers walk off and go to the back while having line go to the outside of the building. No greetings. Horrible bank in general. Have bee ... more

(Translated by Google) Excellent atention (Original) Muy buena atencin

Amazing customer service! The guys here are really helpful and informative.

Mr. Vitor was really helpful. Account opening was very smooth. Really liked the service.

This bank needs to be shut down or replace the workers with robots seriously worse service and the wait time is ridiculous

Convenient, n quick...

Mrs OSLAM is extremely Rude lady she shouldn't be working at a bank, l cancelled my account because she rather be truck driver not a bank manager.

First time coming here and won't be back. THIS IS ABSOLUTELY THE SLOWEST BOA I EVER BEEN TO. I've been to other banks on a Saturday and was only there 15 mins. I& ... more

Absolutely terrible, and down right racist. I cant believe how I was treated after being a Bank of America customer for years. I came in to cash a check from my job and t ... more

Worst BOA branch! They are extremely rude and will refuse to help!

dont bother coming here unless you have all day to waste, 6 teller windows and only one teller. line is always long and waiting room is always full. need better time mana ... more

(Translated by Google) Very bad service. The Chinese who attended me did not want to help me, I give him 0 (Original) Muy mal el servicio. el chino que me atendio no quis ... more

They nice and clean and they got a lobby

Thank you all. I visited this branch today and there were excellent services in terms of explanation and clarification of matters. There is a person named ROBERT ROSENBA ... more

This is one of the best managed bank branches I've attended. While there are only 2 tellers, with a long line, there is always a pleasant helper asking what transacti ... more

If I could give zero stars I would!!! They had one bank teller, people coming in the bank just to be told come back later, only worker here on lunch break. My mother and ... more

There's an annoying woman who jumps on you as soon as you walk in. She doesn't want you to do the transaction your way. If you try to wait in line, she'll try to get you ... more

My wife and I have done business with Busby and Associates in the past and have been very satisfied with their very professional staff and service. In both cases we have ... more

Its just a bad branch run by bad people. I never had a decent experience here. I'll drive out of the way to go to another branch.

Hated today , this made me realize what type of bank in with and pulling out my money today and going somewhere else , I had a appointment with LORI WILSON , yall have to ... more

Lady at front omg!! Worst customer service, If you don't like what you do find something else. Never coming back to this location

(Translated by Google) Very clean and good attention, but needs more telers (Original) Muy limpio y atencin buena, pero necesita ms telers

This is second time I experienced this!!!! Thieves are waiting for you out side of the bank to chase you all the way to somewhere to be able to break your car and steal ... more

Went in on a weekend with an appointment booked through the app (was booked about a week ago). Waited about 5 minutes past my appointment time as the financial advisor I ... more

Bad service and the lady today was rude. Waste my time to get in line twice but still not complete the transaction.

Terrible service. After answering unnecessary questions I was asked to hold by a computer. After holding for half an hour, I was disconnected. Never got connected to talk ... more

best service ever

Really bad. No AC, too hot. A long long line and there is only one employee. Do not come here.

(Translated by Google) Very bad attention, the person who is at the entrance making appointments is not professional at all, he made me wait 3 hours saying that they woul ... more

It's slow.

No one in this bank is friendly. They act like it’s an issue to even help. Their tone is very belittling and they aren’t on the same page as customer service. Just sw ... more

If I could give this location negative stars I would. I worked for Bank of America for 9 years, and have been a customer there for over 20 years. I went in today to have ... more

Super slow service. Never go when you are short on time. 2 lines open moving slow as hell. There was a nice black lady helping people in line but avoid this location unle ... more

Don't know why everyone leaves 1 star. Maybe due to understaffing but the employees here that are available are doing their best and are very respectful.

Very kind and fast serv

1 teller and 7 people in line.   No one else on staff will get off their butts to help.  I can't wait to withdraw off my money.  You guys suck on service.

Amazing Branch Services Best staff you can meet to finalise all your Banking requirements

The people here are so rude! My mother tried to make a deposit she needed help since she only knows Spanish, the only teller turned her away she put me on FaceTime so I ... more

Bad service

manager has a horrible attitude when asking questions maybe thats why theres no tellers to help here due to her attitude with customers every time I come into this locati ... more

Convenient & helpful.

Low staff to long line

This place is #1 in negligent hiring, after a bad experience 2 years ago with a rude employee I decided to return today since its the most convenient place from my house, ... more

8 people in line during lunch and 1 teller. Like how do you only have one teller available. No one asked me why I was there either. Bank of America has truly just hit the ... more

Your atm never works!!!!

Decent! But the drive thru atm doesn't work like they don't accept Apple payment so I had to go to the walk in atm.. they need to fix it.

Wow like 10 customers in the line but only 1 teller working and 2 more bankers just behind her looking at the computer, I was the number 10 and the other 2 person never m ... more

Every time I come in for a transaction they have 1 teller. The wait is terrible and the employees are uninformed. Location is the only reason I'm here.

Why have a drive thru if it's always closed!!??? Annoying!!

It's unfortunate that I have to write this review on Bank of America. We made an appointment with a loan specialist her name is Erica Rodriguez. Unfortunately she was hav ... more