Austin, TX Electronics Store

Not recommended. Had a rear screen repaired. Phone was returned with on/off button no longer working. Not cool.

I want to say thanks to Christopher for the most professional experience I have had with an at&t representative ever. I went to upgrade my phone and ended up looking into ... more

"Store Mgr" refused to identify herself and refused to provide contact info for area mgr.

Wow i have been with metro since i moved to Texas 15 years ago and the company has never disappointed although there were a few changes along the way the no more LG altho ... more

I tried to contact T Mobile about my 72 year old mom being put into a contract at a Wal-Mart  in Johnson city New York that she was not told was a contract.  We were told ... more

I went to finish a transfer from metro pcs to t-mobile, they were very kind and patient, thanks Max and Justin.

Still dealing with them messing up my trade-in from September. They sold it as oh yeah you can upgrade your phone for free with trade in... why not do it? No one mentione ... more

The worst service I ever had in Austin. Sales person wasnt interested to help at all and just was referring to his management. As company which operated this location pre ... more

Nicholas Was . Thanks For Everything.

This store definitely deserves 5 stars the service they provide and deals they give to their customers are exceptional if you live in Austin or surrounding areas or here ... more

Jonathan was absolutely amazing! The BEST experience ever!

Don was awesome! I never write reviews, but Don took my phone that suddenly stopped working completely, and somehow made it come back on. Didnt charge me a a dime. I ha ... more

I have shopped at the store for close to 11 years. I was there today sadly the service rep was rude & bossy.. Denining ?

Sharp courteous employees. Quickly took care of all my needs. I have been with T-Mobil for 12 yrs. Will be a customer for 12 more.

Went to Metro PCS for help on my line Lore was very friendly and asked for my number to assist. Little did I know she would calling me and my wife looking for me both my ... more

Lot of hassle just to pay my bill on 24 and 26 guy before this one could jump from one customer to another with this one I waited twice 30 minutes with him not even notic ... more

Today Zoey, was very helpful at helping me service issues with my phone.I recommend her courtesy to anyone seeking Telephone needs

Kristine helped me achieve everything I wanted. Thanks to her, I was able to resolve all the problems.

Quick, helpful, and knowledgeable..

What else!

Love the staff here, always friendly and they know their phones and accessories. It's not the closest store to me, but it's worth going out of my way.

Good customer service and cool deals

Was in the store for 2 hours. Only one customer ahead of us and had to wait over 1.5 hours to replace and activate a phone. At least 6 customers left because they weren†... more

Christopher was absolutely phenomenal! He went out out of his way to help me. He made sure to go out of his way to help with me with my new iPhone . He made the entire pr ... more

Multiple transfers for service, asked me the same question each time, always apologized for my problem but very unwilling to do anything about it. Went to the store front ... more

Absolutely excellent customer service from Hector and Ezekiel. Managed a transfer of phone numbers to a new plan. They did it all in-store without me having to call up a ... more

I was assisted my Millie this morning since the start, she was extremely rude and did not want to sell me a phone when I would think she would want to make a sell. she wa ... more

(Translated by Google) Nice staff although there are times when there are many people waiting (Original) Personal agradable aunque ay ocasiones que ay mucha gente esperan ... more

Helpful and nice but they're definitely sales people you know. Great selection and variety of phones available. Minimal accessories.

Went in to upgrade 2 iPhones. Happy to talk to the manager about the terrible service we received. We were told we could not look at the phone before buying it. Tabitha ... more

THEY DID A WONDERFUL JOB REPLACING 10 SCREENS FOR ME. GREAT PRICING. GREAT WORK. GREAT PEOPLE.

Denise give me best deal ever. She awesome at her job & help me very much. Ty so much 💓

Nadir me ayudo mucho hoy con un problema de mi teléfono les recomiendo la Boost Mobile de lamar.

Miguel and Alyssa are great!

Miss Bhumi and her team at this store are super friendly, fast and helpful. I appreciate y'all!

Sales team were beyond awesome!! Got to sample some amazing MartinLogan 40i (and some others too) and got in depth detail and explanation of a very very solid sound syste ... more

I went in to talk about trade in value for my iphone 11 after a terrible experience with a different retailer. Andres was able to assist me swiftly and took care of my co ... more

Matt was great to work with. Very knowledgeable and made the experience of switching from T-Mobile to Verizon very easy.

I have to let this be known Daniela that works at Metro PCs at slaughter and Brant Is an amazing employee she help me so much .she made us feel so comfortable and applied ... more

The 2 girls took good care of me

6 deliveries, each & everyone came in wrong..

Waiting forever till associate available

Walked in panicking. The employee was instantly able to diagnosis and resolve. Couldnt have been a better customer service experience.

It was a great experience Lisa was very nice she had a answer to all my questions regarding my phone plan

Joel and Reyna were so sweet! It felt more like a hangout rather than getting a new phone, even with good conversation they were still extremely helpful. I'd choose this ... more

She was very curious, respectful, tended to only me, helped me unconditionally, was able to get the job done. I recommend her to become a manager for the company store.