Metro by T-Mobile

Waiting forever till associate available
Apr 8th, 2024

Again, terrible service. The girl without change. He has a bad temper and they give bad service and I want to pay for my cell phone so I can change lines. Think before you hire this terrible service
Mar 20th, 2024

So I went to the store because I got a replacement phone do my insurance so the fee could be waived so so to make a long story short the guy who helped me told me oh I'll turn your phone in no worries I said well the phone has to be in within 10 days no no no no no problem I'll take care of I went back a week later because I got an email from the insurance company stating that the phone wasn't returned walk-in and an employee pulled my phone from under the counter didn't have any of the paperwork that I left with the they just went under the counter I called the insurance company and they said that I can print the label again and send it Brenda the manager Brenda how can I make a complaint can I get the number to corporate she told me to go on Google and Google it she was very rude I'll never go in the store again I am still going to file a complaint with the better business bureau about this store I'm not done yet because they couldn't even help me right away like it was an urgent very rude anyway I took care of it myself but it's a shame that you can't even ge thelp right away when their employee made the mistake my phone was under the counter so do not leave your phone there if you get a replacement phone turn it into the insurance company yourself
Mar 18th, 2024

The employee was so rude she charged me more than the payment
Mar 6th, 2024

Awsome experience
Dec 4th, 2023