T-Mobile
-
1610 E Parmer Ln
Austin, Texas 78753 - (512) 491-0051
Hours
Chamber Rating
-
Cindy Rivera
I was assisted my Millie this morning since the start, she was extremely rude and did not want to sell me a phone when I would think she would want to make a sell. she was trying to rush me with my questions shell say one thing then another, if you dont know about the company your working for you at the wrong place unless she was just lying to get me out the door. definitely not coming back!
Oct 11th, 2022 -
Brittney Lloyd
My visit to this store was very brief. I was helped by a young man with dreads or twists. He was very polite & knowledgeable. He went above & beyond getting me information I needed to return a previous phone (by mail).
Sep 29th, 2022 -
Adrian Williams
This was the most pointless trip ever. Every reply is, youll have to call customer service to confirm that might as well be a self service center theres just bodies in here do better T-Mobile
Aug 10th, 2022 -
Yui Akimoto
WORST customer service! The staff seemed to look down on us. I had a good experience at another location so I chose T-mobile again for my new phone but I was really disappointed.
Jul 16th, 2022 -
Donna Sherronn Christwell
The T-Mobile Agents at this store are Experts....Aaron has been of Excellent service to me for the past 1.5 yrs & counting....he is simply phenomenal....I always want to have the knowledge base to understand the product(s) that I purchase or desire...He is bar none extremely knowledgeable & helpful to give you the best customer service for your particular needs. Thanks Aaron! You deserve a huge increase in pay & or bonus & my prayer is that something rewarding is granted to you... your knowledge base with T-Mobile far exceeded my expectations! I have been with T-Mobile for over 15 yrs & counting. As I stated, the agents are all great at this location! Aaron is exceptional so thanks for showing us that you care! I won't change from T-Mobile because of my royal treatment here at this location! Thanks again!
Jun 18th, 2022
About
T-Mobile
Visit the T-Mobile store in Austin and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1610 E Parmer can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- (512) 491-0051
Brands
- T-Mobile
- tmobile
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: (512) 491-0051.
Q Where is T-Mobile located?
A T-Mobile is located at 1610 E Parmer Ln, Austin, Texas 78753
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.t-mobile.com/store-locator/tx/austin/parmer-ln-dessau-rd?cmpid=WTR_SE_YXT_U98MLWB9027148&y_source=1_ODQyODUxMi01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is T-Mobile?
A T-Mobile employs approximately 20+ people.
Q What days are T-Mobile open?
A T-Mobile is open:
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 3.3 Star Rating from 70 reviewers.
Hours
Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 70 Reviews )Cindy Rivera on Google
I was assisted my Millie this morning since the start, she was extremely rude and did not want to sell me a phone when I would think she would want to make a sell. she was trying to rush me with my questions shell say one thing then another, if you dont know about the company your working for you at the wrong place unless she was just lying to get me out the door. definitely not coming back!
Brittney Lloyd on Google
My visit to this store was very brief. I was helped by a young man with dreads or twists. He was very polite & knowledgeable. He went above & beyond getting me information I needed to return a previous phone (by mail).
Adrian Williams on Google
This was the most pointless trip ever. Every reply is, youll have to call customer service to confirm that might as well be a self service center theres just bodies in here do better T-Mobile
Yui Akimoto on Google
WORST customer service! The staff seemed to look down on us. I had a good experience at another location so I chose T-mobile again for my new phone but I was really disappointed.
Donna Sherronn Christwell on Google
The T-Mobile Agents at this store are Experts....Aaron has been of Excellent service to me for the past 1.5 yrs & counting....he is simply phenomenal....I always want to have the knowledge base to understand the product(s) that I purchase or desire...He is bar none extremely knowledgeable & helpful to give you the best customer service for your particular needs. Thanks Aaron! You deserve a huge increase in pay & or bonus & my prayer is that something rewarding is granted to you... your knowledge base with T-Mobile far exceeded my expectations! I have been with T-Mobile for over 15 yrs & counting. As I stated, the agents are all great at this location! Aaron is exceptional so thanks for showing us that you care! I won't change from T-Mobile because of my royal treatment here at this location! Thanks again!
Overall Rating
Overall Rating
( 70 Reviews )Write a Review
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