T-Mobile
-
2407 S Congress Ave Ste A
Austin, Texas 78704 - (512) 213-4333
Hours
Chamber Rating
-
Donna B.
Multiple transfers for service, asked me the same question each time, always apologized for my problem but very unwilling to do anything about it. Went to the store front on Capitol of Texas and since I did not wish to purchase a new phone, I became invisible and given a land line to ask and answer my questions (see above). Got frustrated and went home to complete the task myself as the 6 employees at the store front were too busy talking about what they had for lunch (I presume). Spent 3 hours on the phone Tuesday being transferred back and forth and finally gave up and asked to speak to a supervisor. They were too busy and would call me back in the am.......crickets.and then I spoke to Christina/ she gets 5 stars. Hire more of her.
Jan 17th, 2023 -
Clean Critters of Austin
Tasha & her staff were super informative. They helped me and my wife get the best deal possible. The store was super clean and overall, a great experience! Thanks Y'all!
Dec 23rd, 2022 -
bryce yong
Dec 21st, 2022 -
Ivan Gama
great customer service! They actually really want to help out their customers find solutions!
Dec 21st, 2022 -
Bethany Wood
Joseph and Desiree were absolute lifesavers! They spent almost the entire day advocating for me to my current service provider so that I could keep my phone number while switching to TMobile. Ive never had a better experience with TMobile customer service!
Dec 20th, 2022
About
T-Mobile
Visit the T-Mobile store in Austin and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 2407 S Congress Ave Ste A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- (512) 213-4333
Services
- Mobile Phones Store
- Shopping
Brands
- T-Mobile
- tmobile
Specialities
- Mobile Phones Store
- Shopping
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: (512) 213-4333.
Q Where is T-Mobile located?
A T-Mobile is located at 2407 S Congress Ave Ste A, Austin, Texas 78704
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.sprint.com/storefronts/bd/sprint-austin-tx-78704-d-4668/?utm_source=lastmile&utm_medium=listing&utm_campaign=sprint-austin-tx-78704-d-4668
Q How big is T-Mobile?
A T-Mobile employs approximately 20+ people.
Q What days are T-Mobile open?
A T-Mobile is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 3.5 Star Rating from 114 reviewers.
Hours
Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 114 Reviews )Donna B. on Yelp
Multiple transfers for service, asked me the same question each time, always apologized for my problem but very unwilling to do anything about it. Went to the store front on Capitol of Texas and since I did not wish to purchase a new phone, I became invisible and given a land line to ask and answer my questions (see above). Got frustrated and went home to complete the task myself as the 6 employees at the store front were too busy talking about what they had for lunch (I presume). Spent 3 hours on the phone Tuesday being transferred back and forth and finally gave up and asked to speak to a supervisor. They were too busy and would call me back in the am.......crickets.and then I spoke to Christina/ she gets 5 stars. Hire more of her.
Clean Critters of Austin on Google
Tasha & her staff were super informative. They helped me and my wife get the best deal possible. The store was super clean and overall, a great experience! Thanks Y'all!
bryce yong on Google
Ivan Gama on Google
great customer service! They actually really want to help out their customers find solutions!
Bethany Wood on Google
Joseph and Desiree were absolute lifesavers! They spent almost the entire day advocating for me to my current service provider so that I could keep my phone number while switching to TMobile. Ive never had a better experience with TMobile customer service!
Overall Rating
Overall Rating
( 114 Reviews )Write a Review
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