REI Near Me

Pros: They have all the tools to assist with preparation to a Manual Bike and they have parts to replace on your Manual. They have decent accessories more so Tent's, ne ... more

REI Upper Management: You are taking big risks w/your apparrent/emerging anti-union policies. As a member, when we travel/camp across the US when we need to pick somethin ... more

I had an incredible experience visiting. Mr. Nathan was very polite and helped me pick out the best hiking equipment. He was very helpful and i will defiantly visit again ... more

I like this store. They apparently dont know how to take an order at the store. They failed to order the shoes I ordered at the store for delivery to my home. I finally ... more

REI has good quality items and knowledgeable staff. I bring my skis here for service and buy my Brooks running shoes here. The membership is totally worth it.

The bike technicians are unqualified and dont do business if your problems with your bike take work to do, theyll look at your bike for days with no call or email to let ... more

Wonderful experience purchasing our Thule XXL carrier and shout out thanks to Benjamin Y. in the department for helping us! Inventory said this store was one of 8 in the ... more

Quick fast service. Food is delicious.

All three staff who worked with me (3/30/24 3 pm) were outstanding. Great job, ladies, especially when the co-op was packed! Got workboots and a big pack, and both fit an ... more

Brian and the bike shop crew are amazing. They always take care of me, but today was so exceptional I had to share. I brought my bike in with an issue that was caused by ... more

Mattias got me the ebike lock I needed after dealing with my rebate. Super helpful guy, patience of a king.

Quality products, but high prices.

REI has changed alot over the years. Employees still nice and have knowledge of what they sell. Concord store appears small and crowded. I went for shoes and selection in ... more

I returned a pair of Salomon boots that were not waterproof and didnt hold up to my expected standards after 6 months. The staff insisted INSISTED. That i could not retur ... more

Was there on 4/27/24 from 3:30 - 5:30 shopping w/ my friend. Caroline & Tommy (shoe dept) & Marci (sleeping bag section) were all SO nice, patient, friendly & helpful! ... more

Absolutely disgusted with some of the staff at this location. Overhead some older men at the registers talking and it makes me not want to support this store anymore. I h ... more

Love this place. A bit pricey but the quality is worth it. Best to join the co-op. It's only $30 for lifetime membership, and you get great discounts.

Today little Shelby and Dave helped us get fitted for a pack. They were extraordinarily kind, helpful, and knowledgeable. Not only did they spend as much time with us as ... more

Susan was very helpful with our sleeping bags and pad. Extremely knowledgeable and kind. Thank you!

This is a convenient location for REI. Located near every place else you could want to stop for errands. This inside of this location has 2 stories of REI goodies. It's v ... more

Support Local businesses and check out some of the local shops! REI isn't what it used to be. It feels like a Walmart for outdoor gear now. Plus the staff was very rude.

Who has seen value ? Anyone? Anyone? Bueller?

Great selection of items and helpful staff!!

Decent sales service and support. The long line moves pretty quickly. Stock can be iffy.

I went to this store to buy a luggage box for my car. Was ready to drop $1000, but could not get anyone to help out with a few questions. Waited 30 minutes and had 3 peop ... more

Bad service in so many ways.

The staff is very good people.

Greta place to shop for outdoor gear. It is my go to place.

I used to love coming to REI. They had great gear and helpful associates. I purchased a pair of Oboz boots there a few years ago. I was reassured by the associate that th ... more

Great store for advice, gear, clothing....

Love the staff in every area they are so supportive and helpful!

Associate Sarah was super nice and helpful. Took her time and was patient with me as we both searched for what I was looking for. Unfortunately we couldnt find it, due to ... more

If the employees in the shoe department are even slightest overwhelmed and you have an alternative look or dont look like their regular customers base be prepared to feel ... more

Before you head out there, gear up here! REI started it all and has prepared or family for adventures far and wide! The staff are knowledgeable and so helpful willing to ... more

The store itself presents nice and the staff are usually pretty friendly, but it's expensive and each time I go to check watches they don't seem to have much of an invent ... more

Had to exchange and return items here, and every staff that helped me were extremely kind and helpful.

Had to grab some tent stakes. This store has it all.

This establishment has severely declined in quality. The staff lack professionalism and customer service, showing a blatant disregard for their responsibilities. They fai ... more

CHAD over in the Bike department is the Man! I made a purchase this morning on a new bicycle and he made the process super easy and got his team involved to highlight the ... more

Was helped by Joel when looking for a pair of bike shoes for the first time! Super knowledgeable and helpful!

Horrible, never again. Seems like REI went woke, and its more important push the narrative thru activism than actually do sport business. Ive got filled by a non binary e ... more

I LOVE REI. I spend too much time in REI... I like being able to see/touch/try on gear before I buy. Staff is great. They see if you need help but leave you alone if you ... more

REI is GREAT! REI Roseville is NOT. Consistently unfriendly. Rarely helpful. Customer service is offered grudgingly. Merchandised like a garage sale, everything is everyw ... more

Great place for lots of different gear.

I visited REI recently and had the pleasure of being helped by Ines. She was so sweet and helpful, it was a pleasure meeting her! REI is lucky to have such a lovely emplo ... more

Moxey has provided excellent customer service and is very informed on the understanding of the functions of a bicycle.

Great staff. Elijah and J in particular.

excellent staff they take the time to make sure you get the right equipment for you

Great staff, Cameron was wonderful! He put back the shoe rack I embarrassingly plummeted into with my wheelchair! Haha! Had a laugh; it's nice to feel gentle spirits and ... more

Helpful staff and knowledgeable