Harrisburg, PA Cell Phone Store

No help at all. Everything is done online which is a huge inconvenience.

Dominique didn't tell me that she was adding a premium handset protection on my add a line. And charged me $16.00 on top of my plan. She refused to cancel it after the fa ... more

They gave my son the wrong information had his phone cut off

Greg gave me top tier customer service. The guy was so professional and made my time enjoyable at a store I normally avoid going into. Give that man a raise! I will be re ... more

Brian is awesome. He can unbelievably multitask. Very pleasant and helpful. Give him a raise. He definitely deserves one.

They didn't help me with my request...

Abysmal service. Walked in there and wasnt even acknowledged by the workers. They were helping other people, but made eye contact and proceeded to ignore my existence. Sa ... more

Came in, James saved my day. I had an issue on my phone being a locked and he was able to get it done within 30 minutes. I recommend this company to everybody use them

The closing hours are inaccurate. I came to the business 3 times recently around 4:30/45 and it was CLOSED. Please update the business hours or have someone available. I' ... more

It was a great experience for me and my family Ben was very helpful and knew alot about the phones would recommend going to him

They charged me for a service they were not supposed to, I called Metro and was told to file a charge back with my bank. As a result they changed my account pin and secur ... more

Says Is still in the Mall but moved from mall an unknown amount of time ago

We were greeted & helped as soon as we walked in and the rep was helpful, knowledgeable and friendly. He helped us through the process of upgrading and adding a line.

Great customer service in this store, will always bring my business to this location

We were given a great deal of misinformation about DirectTV at this store, about ATT&T's relationship with DirectTV, and about billing for these services. This has led to ... more

By far the worst customer service ever, would recommend switching carriers ASAP

The AT&T store associate was knowledgeable, personable, professional and was able to answer every question/concern I had. I'm glad I visited the store instead of chatti ... more

Went to the store to get upgrade didn't realize they were close to closing time but store associate was very rude in letting us know, we went online to make our purchases

Knowledgeable, no-pressure salesperson. Good prices. No problems getting things set up. Easy payment. Overall great experience.

Ive had T-Mobile for years and this location has always done right by me and my family. Always good employees. Wonderful vibes and very professional. You wont be disappoi ... more

These guys were extremely polite. Knowledgeable and eager to help.

I had asked a question about phone accessories for a phone I got from another company basically I was told to take a hike for not having Verizon wireless

George was knowledgeable, kind and very helpful. Couldn't have asked for a better individual to take care of my needs. Thank you Cricket for this wonderful employee.

Great job. Fast work very satisfied

It's 10:05 and the store is not open. I actually called and it went to a recording. Do I actually want a phone from this company? Probably not. Thanks

Customer service sucks And the sales people push LG phone's even though LG is going out of the phone business and come 7/31/21 phone's will not get any updates. Which mea ... more

This is where I goto pay my bill when I don't pay it online.

I recommend this store , the customer service associate Anthony was very helpful . Great experience.

Thank you for everything!! I was able to switch over from metro to boost with the help of Charlie, who was able to get all the information I needed to switch. He also sat ... more

Tay was great he was very helpful in the switch from metropcs into boostmobile, metropcs customers service was bad!

Went to boost mobile on 3rd St the young man Chris was very nice very polite and helpful thank you Chris

I loved their service and their affordable plans, The Guy staff who helped me was very friendly and helpful. I would refer anyone to visit them once.

They were super friendly and did a great job fixing my phone, 10/10 service, definitely recommend them!

4 lines for $100 . Best service . AT&T 5g tower

Not as it should be. I have verizon. Thought I would go here and activate a phone. They wanted to charge me $50. I said no. I am never charged for activation. Everything ... more

Have been going here for years, always has what I need and is decently priced! Would definitely recommend going here there's a decent selection on nicotine vapes as well ... more

Horrible! After receiving several calls from this store regarding a new and free phone, I came in to retrieve it and walked out spending $70. Initially, I thought it incl ... more

Any issues with my cellphone always get taken care of, sometimes new employees come on board need little assistance, my experience with Boost is good, been a customer sin ... more

Love the service!!!!

Lovely store

Smart employees

Well informed on the products we sell. Tell us what you need and your budget and we will get you into a phone and plan that will save money for you and your whole family ... more

Waste of time I don’t find the shop. Website address is .....

They also fix my other phone

Got my playstation 5 game pad and some game CD's. Very welcoming and friendly environment.

One star is too much for this location! Its Christmas season, its 11:51AM, its Friday and the door is locked with an employee inside walking around! Dont waste your time ... more

Nice