Dallas, TX Electronic Parts Supplier

Excellent customer service experience. Great place to shop for any phone needs.

Excellent assistance. I'm felt important . This will be the only location where I will come for Amy questions or assistance

Best in downtown Alex

Very nice and helpful staff at the new t-mobile store. I dont have to wait long to get help and the do have people that speak Spanish to help my mom if she has questions.

You would think that T-Mobile could hire people with good customer service, I walked in to this location not even a greetings upon arrival. This is the first location thi ... more

Good place to get the newest phone's and service.

I made a visit to the Metro PCS on 11633 Harry Hines Blvd Ste 101, Dallas, TX 75229. Mike helped me with my decision on which phone to get. And helped me activate a phone ... more

Got here over 30 minutes ago. One person ahead of me in line waiting, 4 people being helped. Right now there are only 2 reps on the floor and cackling coming from the bac ... more

Great service from the store.

Great Service For People Working. There's Room For Improvement For SENIORS CITIZENS DISCOUNT.

Best customer service I will highly recommend this place.

Aldo was amazing!

The manager Liz is awesome! Outstanding! I only intended to visit my Tmobil location because my watch had stopped working . But let me say this before I go any further.. ... more

exelente

Johnathan went above and beyond to get my friend his phone back after it was left inside an uber. We were in town for a tattoo convention and both left back to our cities ... more

I'm here waiting on the T-Mobile and nobody is serving me and didn't acknowledge me when I came in. The Mgr made up for it. He was very friendly and helped me get a bette ... more

Ismael was awesome!! Great customer service. Will definitely be back.

Mala

Love this location. Got the ONE PLUS 9 PRO. best phone I have ever owned

Amazing customer service! Ask for Marcus or Avery!

Great customer service. They swapped out my Sprint SIM card with the new T-Mobile SIM card quickly and at no charge.

Worst customer service ever the girl with the curly hair didn’t even bother helping she just stared at us blankly don’t even bother coming here to waste your time if ... more

Was looking around deals and planning to switch but the no one helped me or assisted me they just wanted to get me out!

ASK FOR Vincent, he is the man. He was able to take an upgrade with only 20ish minutes left. We ended up leaving past closing however, he earned every penny of my busines ... more

I called to get a quote for my security cameras in my new home. They provided the equipment with installation with the quote with a warranty . Their work was amazing . Th ... more

This would be my #1 Metro store to shop at because I got everything I needed and wanted and didn't have to pay too much at all. Venky is the salesman you need to ask for, ... more

They have the best deals and the help out so much!!!!

Bad customers service

Abigail was really helpful,she transferred my contacts to my new phone and showed me how to use it she was really sweet

Fantastic experience overall!. Jimmy/Jimmie was super helpful, friendly, kind, and knowledgeable. He took great care of me as well as informed me of great perks that I w ... more

I always love to come here because the manager here Ray he always help me and best thing he is very calm and get best deals and the best guy to go

They were awesome

Mike was very helpful took care of my problems thankfully for him great service he gave.

I went in with a little problem with my map app. The little lady fixed it in no time. I'm happy now. Thanks

Great service.

this store didn't exist... it turned into a vape store

Elizabeth was the best! She helped me set up a new phone and new lines. Everything went smooth and quick. Ill definitely be back for future changes and additions. Thank y ... more

Mobile customer service, and the manager sits there doing nothing instead of helping customers that are waiting in line

Didnt have the phone needed in stock and guy kept trying to sell other phone instead.

I had a problem with my business account these people lie so much! Sending me from store to store telling me they can fix the problem then after so many lies they told me ... more

TRASH customer service. Not knowledgeable whatsoever, rude, and accused me of stealing my own phone as if you can't pull up my account and see the device is registered to ... more

They helped me to transfer all my info to my new phone Great service!

The foreign guy at the counter is rude and doesn't listen... Do better METRO

The place was without a single customer and I had to wait for 5 minutes for the person answering the phone to finish talking and then he reluctantly answered me. I asked ... more

Great service.

Dont go to this store !!!!! I work there for about two weeks and the owner of the store (Ms.dolly ) told me to round up the taxes to 18$ plus on top of the price she adds ... more

Best costumer service ever!!! Ali help me a lot. Thank you.

Jason is so terrible. He has a very bad attitude and doesn’t want to help the costumer

Been with T-MOBILE a long time and it just keeps getting better

Pathetic excuse for a store. No customer service. Wont answer the phones. Pure garbage