Hours

Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed

Chamber Rating

4.5 - (244 reviews)
206
6
2
4
26
Read Our 244 Reviews

Chamber Rating

4.5 - (244 reviews)
206
6
2
4
26
  • Kate Arevalo

    Worst customer service ever the girl with the curly hair didn’t even bother helping she just stared at us blankly don’t even bother coming here to waste your time if I could Id give it zero stars. And next time don’t lie to your customers about something they can’t do because I certainly Can and I saw it on T-Mobile’s website.
    Aug 13th, 2021

  • Kelly Crews

    Laziest guy in Dallas...wouldn't help.
    Aug 10th, 2021

  • Fernando Mendoza

    I went in this morning to order a tablet replacement because mine has been having issues with it over heating, which I had addressed with someone from tech support last week. They told me to come in to any branch store to order a replacement after my payment arrangement had been taken care of. So this morning when I went into the store, the female employee immediately asks me if I have a mask since I'm not wearing one or if I'm vaccinated. I reply that I'm vaccinated but I reach in my pocket for my mask because I don't have the vax card on me, no problem. Then I tell her what my issue is and she says, "who did you talk to and when?" I tell her and it seems as if maybe she's looking through notes to see if she can find that conversation, which I wasn't aware they can do that. After about 4 minutes she says, "the system is not letting me do it because your account is delinquent". I told her it's not "delinquent" I just got done with the payment arrangement plan. But I already see the negative disposition she is displaying as an amployee and I am in no mood to argue with a female. So a few hours later, I go to the location on Coit road and within 5 minutes the gentleman has ordered me a tablet replacement that will arrive in 1-2 days at the most. As long as I have been with T-mobile, 15+ years, I have received for the most part excellent service, whether in person or on the phone. Until today that is, that lady was such a jerk and really showed no respect for a long-standing customer such as myself.
    Jun 10th, 2021

  • Grissell Garcia


    May 26th, 2021

  • Jessica Fang

    Jacob's service was awesome!
    May 15th, 2021

Read Our 244 Reviews

About
T-Mobile - Closed

Visit the T-Mobile store in Dallas and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 5620 Lyndon B Johnson Fwy Ste 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Services

  • Mobile Phones Store
  • Shopping

Brands

  • T-Mobile
  • tmobile

Specialities

  • Mobile Phones Store
  • Shopping

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile - Closed?

A The phone number for T-Mobile - Closed is: (972) 386-4666.


Q Where is T-Mobile - Closed located?

A T-Mobile - Closed is located at 5620 Lyndon B Johnson Fwy, Ste 100, Dallas, Texas 75240


Q What is the internet address for T-Mobile - Closed?

A The website (URL) for T-Mobile - Closed is: https://www.t-mobile.com/store-locator/tx/dallas/lyndon-b-johnson-fwy-montfort-dr?y_source=1_MTcwMTQ2NTItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are T-Mobile - Closed open?

A T-Mobile - Closed is open:
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed


Q How is T-Mobile - Closed rated?

A T-Mobile - Closed has a 4.5 Star Rating from 244 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed

Ratings and Reviews
T-Mobile - Closed

Overall Rating

Overall Rating
( 244 Reviews )
206
6
2
4
26
Write a Review

Kate Arevalo on Google

image Worst customer service ever the girl with the curly hair didn’t even bother helping she just stared at us blankly don’t even bother coming here to waste your time if I could Id give it zero stars. And next time don’t lie to your customers about something they can’t do because I certainly Can and I saw it on T-Mobile’s website.


Kelly Crews on Google

image Laziest guy in Dallas...wouldn't help.


Fernando Mendoza on Google

image I went in this morning to order a tablet replacement because mine has been having issues with it over heating, which I had addressed with someone from tech support last week. They told me to come in to any branch store to order a replacement after my payment arrangement had been taken care of. So this morning when I went into the store, the female employee immediately asks me if I have a mask since I'm not wearing one or if I'm vaccinated. I reply that I'm vaccinated but I reach in my pocket for my mask because I don't have the vax card on me, no problem. Then I tell her what my issue is and she says, "who did you talk to and when?" I tell her and it seems as if maybe she's looking through notes to see if she can find that conversation, which I wasn't aware they can do that. After about 4 minutes she says, "the system is not letting me do it because your account is delinquent". I told her it's not "delinquent" I just got done with the payment arrangement plan. But I already see the negative disposition she is displaying as an amployee and I am in no mood to argue with a female. So a few hours later, I go to the location on Coit road and within 5 minutes the gentleman has ordered me a tablet replacement that will arrive in 1-2 days at the most. As long as I have been with T-mobile, 15+ years, I have received for the most part excellent service, whether in person or on the phone. Until today that is, that lady was such a jerk and really showed no respect for a long-standing customer such as myself.


Grissell Garcia on Google

image


Jessica Fang on Google

image Jacob's service was awesome!


Load More Reviews

Overall Rating

Overall Rating
( 244 Reviews )
206
6
2
4
26

Write a Review

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