Chattanooga, TN Bank

Mitch and his team over at SouthEast Bank downtown were amazing. I was in the need of a commercial checking account for my business and not only did he make the process s ... more

I had the occasion to need a notary and visited my Regions bank on Hwy 58. I was greeted by Harold Lopez one of the relationship managers at the bank. Harold took good ca ... more

I came in to get something notorized and I was treated very poorly. The bank manager came over and did not care about anything I had to say and was very dismissive. I fel ... more

Phone system is the worst and has been for quite a while. Put on hold then disconnected, more than once. Was told I would receive a call back, never happened. Shopping ot ... more

Love the associates at the Ringgold rd. branch. Truly very nice and real people. Thanks guys!!

Very helpful. Helped me open my account it was very easy..

I have been a customer for long time and they are awesome. Great people and Corey keeps me straight! Thanks you are the best!

If you want the convience of ATM service in Chattanooga DO NOT bank with Regions. We run a small business operating second shift. We have to go to an average of THREE Reg ... more

I love this Bank!!!!

The staff was great and the representative was knowledgeable

Opened new account for older mother and Tara was very patient! Everyone was friendly and the feel that she was used to!

Paul Weeks stayed on top of everything, communicated quickly, and made the entire process easy and pain-free. Paul and the First Horizon team are great.

I will return back to this branch and the two gentleman were very helpful and polite. I love they customer service and even when it were closing time they did not stop wo ... more

No customer service. Extremely rude!!

Today I came to deposit money and the employee treated me in a nervous manner. I do not know her name, but she wears reading glasses and her voice is hoarse.

Alex has been a great help assisting with my account. Always professional, helpful and friendly!

It was very good information that they me about my phone.

Im from out of state and once Ive moved here I decided to give Southern Heritage Bank a try. They we able to help me get a new bank account set up, staff was extremely he ... more

Very helpful and friendly associates.

Always a great experience. The staff here try their best to put a smile on your face. They are caring, thoughtful, and helpful! Jenny particularly was very helpful in sor ... more

Very helful staff, relatively low wait time

Went thru the drive-thu. The teller was friendly. She did the transaction quickly and we were on our way!!

If I had an issue they would easily resolve it.

Always nice and quick at there job

HORRIBLE CUSTOMER SERVICE!!!! CAN'T GET ANYONE ON THE PHONE AT ANY BRANCH OR CUSTOMER SERVICE ON WEBSITE..

Staff was friendly and handled my transaction quickly.

ATM is consistently out of order

No one would help my son and I. Made us wait which my issus was easy. The guy that sits in the booth off to the right. He didn't care know I had to pick up my daughter an ... more

Under staffed and long wait times. It usually doesn't matter the time of day when it comes to the speed of the banking experience. They are however polite and patient whi ... more

I love banking with SunTrust. For me they are really on top of their game.

Thomas Brown and Christie were both very nice and helpful.

I just want to take a moment to praise your employee ALEX! She absolutely brightens my day every time I come thru the drive thru! Always has a smile and a cheerful attitu ... more

Rude and inconsiderate. Not a smile in the place.

The bank has absolutely no staff. I have tried for days to contact somebody from the bank via telephone. No response. I have an account there, but not for much longer. ... more

I had a SunTrust credit card and I am paying the card and now the merger Truist bank hasn't sent me the new card and went in to talk about the new card and still haven't ... more

Best bank I've worked with for Business especially in the industry I am in. Informative, Helpful and all around great folks to bank with!

I have banked with this institution for 40 years. I had a fraudulent transaction occur with Facebook marketplace. There was a term used chargeback instead of fraud and th ... more

Phone system is the worst and has been for quite a while. Put on hold then disconnected, more than once. Was told I would receive a call back, never happened. Shopping ot ... more

Was in a tight spot, needed to change a hundred dollar bill. Apparently banks don't do this anymore? I thought banks were, um, banks...

Banking hours are horrible.

Branches closed didn't see it until I got there also as my quest to get a review on every single suntrust location that I find I must inform that this is by far the worst ... more

Five stars for the actual operator we talked to and one for the automated system. The automated system didn't recognize what we were asking and it took us forever to talk ... more

The worst bank ever... after depositing 100k in this bank. There was fraud that happened 2 times.. Teresa put a note in the computer that if I need to get a new card. Don ... more

Great expertise and customer service from Kevin and team. Highly recommend this mortgage broker for a personalized and thorough mortgage process experience.

There are not many places left who actually care about the people they service but I promise you the customer Service support at Builtwell cannot be beat . I had a mini a ... more

I've used the Builtwell Bank on Hwy 58 for years have always found them to be extremely friendly and helpful. You couldn't ask for a better bank and staff.

The staff is sometimes friendly, other times not. There is a check cashing fee of $8 to cash a check written on TRUIST paper, ridiculous fee. Twenty dollar check? $8 to c ... more

I love banking at Builtwell Bank. My branch of choice is on Shallowford Rd b/c of the staff and location. Brandee is one of the bank clerks I often see when I go inside ... more