Eugene, OR Bank

Multiple significantly disappointing interactions at various locations with different tellers have left me feeling incredibly disenfranchised. I do not recommend umpqua b ... more

Multiple significantly disappointing interactions at various locations with different tellers have left me feeling incredibly disenfranchised. I do not recommend umpqua b ... more

Their fraud department is ON IT! I thought I was on a legitimate site to buy concert tickets. I received an alert from Wafd and I gave them a green light to process the p ... more

We were Columbia Bank customers when the two banks merged. I'm happy to report the service is as great as I'd come to expect with Columbia Bank.

This bank is the definition of incompetent.  It seems to be a system-wide way of doing business and they don't seem to care nor be interested in making improvements. ... more

Multiple significantly disappointing interactions at various locations with different tellers have left me feeling incredibly disenfranchised. I do not recommend umpqua b ... more

Opened an account today. Easy peasy. Friendly folk. Davis was professional and helpful. I went back in later and Volinda helped me. Professional and helpful as well. ... more

I am new to the area, and my experience has been nothing but joy and relief. I found an institution that ares about me. More than my Huge Account! Lol!

Zero stars if I could this bank is the worst they continually have a attitude for no reason in the process of switching banks I was warned didnt listen. Take your busines ... more

Always had prompt and friendly service in person and over the phone.

SLOW and unapologetic. Being a customer for 15 years the CS and responsiveness have been going down over the last 3 years. They used to be a great bank and now I only use ... more

Absolute nightmare of a bank to deal with. I have had so many terrible, unnecessary issues with them at all branches, too many to list. I was on a wildfire in California ... more

Becky Jorgenson taught Junior Achievement to my 2nd grade classroom. She did an amazing job! Thank you for letting Becky do this! Sincerely, Mr. Grasseth Page Elementary

I like it!

If I could give Key Bank zero stars I would. Random holds on payroll checks claiming reasonable doubt of collectability? I've deposited my weekly payroll checks on my ph ... more

I was extremely happy with my experience. I had a boat loan recently transferred to Banner Bank and it has been a fiasco trying to get the payment information switched ov ... more

Went in to open an account I called they said they didnt need appointment so I made appointment for next day I get there at 10:20 as my appointment was at 10:30 and they ... more

I had a real-estate loan and checking account. Had excellent dealings.

They have made the best service inspite of the pandemic. They are quick to fix any issues as far as I can tell.

I was ripped off by a company. I went trying to get some advice. I came up to someone being trained and I asked for a more experienced representative bc I need help. They ... more

Best workers and very welcoming. Best bank Ive been to honestly

Very helpful and professional customer services. Thank you very much!

Chase is closing this location and removing the ATM. There is not another Chase bank even close too us. All the Retirement homes that shop at Fred Meyers, what are they g ... more

New and substantially worsened! Only one employee available when I walk in and the people at the front are holding up the entire line. I remember when theyd have 4+ peopl ... more

They never answer the phone, and if you go to the branch they always make you feel like they are doing you a favor!

Out of All big Banks! Compared to Wells fargo, and US Bank... Bank of America gives them a run for their money. These types of banks are meant for people who pay up front ... more

We worked with Heritage and the great Associates there, especially Chad, to complete a HELOC. Everything was smooth, and the communication from them was amazing.

Very friendly, efficient staff that have supplied all my banking needs. They even quickly fixed a fraudulent charge on my account and sent me a new card while I was out o ... more

There are no options for zero. The way theyve treated a disabled family member is sickening. And they allowed his sister to make changes to his account without permissi ... more

The best customer service by far!!!

One worse bank Ive ever bank with controlling me over my money and doing things without my permission and rude Customer agent especially Brandon hes so evil that he turns ... more

Terrible

Just like any other atm, nothing new

Slow rude service. Manager was incredibly rude when I asked why it was taking so long. Ive been cashing checks with umpqua bank at other locations and never had such awfu ... more

Their hours suck

After Wells Fargo closed all the branches in Eugene, OR they are now letting ATMs go offline. This ATM has been out of service for months now. Another fun note - Wells Fa ... more

Great customer service and the teller was bubbly and happy, even at the end of the day!

Banking is strange to me these days. The fellows working inside were very professional and courteous. I just do not understand Banks in these not so halcyon days of con ... more

Posting for your client , BEV COOK... Once again your customer service was excellent! Thank you for hiring wonderful people

I am new to U. S. Bank and so far I am very happy with the customer service.

Do not go to this location in his closed

Charged me $7 to cash there own check and treated me like a criminal why they did it. I own a small business and I'll never take another check from us bank and if it's th ... more

This location is pointless. Not a single human to talk to in person. You might as well call customer service or go to the atm across the street

Twice I have dealt with an employee whose name starts with a K, and both times she has been very inept at knowing what to do. Like so bad that I knew she was doing it wro ... more

Very nice service thanks for your help!