Cleveland, OH Mortgage Services

They dont have a lot of patience to explain things to customers and will just say Thats policy and Ive been here for many years i Know what Im talking about instead of ex ... more

My buying experience was truly amazing, Marie Klein made the process so easy, she is so professional, and so helpful. Prompt and on time, the whole process felt so pro. ... more

best bank in town for international students and best service and Thomas is very helpful and friendly

Scott provided outstanding service throughout the loan process. Their professionalism, proactive communication, and deep market expertise played pivotal roles in ensuring ... more

Rick was incredible to work with. He was very thorough, extremely knowledgable, and always had time to answer the many questions we had. We are so thankful to have been ... more

Kurt is the man. Everyone was informative, helpful and communicative. Everything was handled professionally and the process went smooth.

My experience was awesome. Vicky was very patient she met my needs and expectations. Walk me through an explain the home equity line of credit processes. I'm on my way to ... more

Overall experience was flawless. Great service and communication. Highly recommend !

Eric worked tirelessly during my homebuying process to get me closed on time. He is detail oriented and very responsive. Excellent homebuying experience.

Working with Matt was the best experience I could've hoped for. I've had some really bad experiences with lenders in the past but, Matt's knowledge and expertise quickly ... more

Great Company to work with for your mortgage Matt Kirschling was great very knowledgeable and kind and professional I would definitely recommend them for all your home lo ... more

We've done many transactions with Dave and Karen and everything has always been done expediently and well. Additionally, they're easily reached for any questions which w ... more

Thank you Jessica, for your work and commitment to our home purchase. you have a great team there.

Don knows how to find solutions, no matter the challenge. If you're looking for a lender who will have your back, it's Don and his team at CrossCountry Mortgage. He's my ... more

Christopher Bullock at CrossCountry Mortgage was fantastic. He really went above and beyond to help me get my mortgage which had some challenging glitches, but he found ... more

If youre looking for a mortgage rockstar, look no further than Tara Fields. She has been an invaluable real estate referral partner for over 5 years. Im grateful to have ... more

First! THIS CU IS HORRIBLE! Moved to OH from another state. Let me also say, I have a bank, one of my major creditors, that I am WELL established with. At the urging of a ... more

I can't say enough good words about my experience with The Mallicoat Group. The entire team was readily available to answer questions to put my client at ease about one ... more

As a Real Estate Agent and Broker of over 30 years in the business I have worked personally with Tony Dobbert and his team for mortgage and refinance of personal residenc ... more

Excellent, very caring and expediate with everything involved.

Cross Country Mortgage You are AWFUL!!! Trying to tell someone in order to get the loan for the house they are buying the person selling it has to paint a shed, front of ... more

Cross Country Mortgage You are AWFUL!!! Trying to tell someone in order to get the loan for the house they are buying the person selling it has to paint a shed, front of ... more

I wont go into too much detail about our whole process with this company but it was subpar to say the least. Their communication is a 1/10. They are very responsive, howe ... more

Wow! My mortgage was taken over by this company. I can no longer access my online mortgage account and customer service put me on a 45 minute hold. I give up. Terribl ... more

I highly suggest using Patrick for your home buying needs. He answered all my questions and made the home buying experience very smooth and stress free. He made sure I wa ... more

As a whole I wouldn't bank with PNC anymore my mother worked for them and they handled her case horribly and the process wasn't handled correctly I'm trying to get my fun ... more

I was looking to purchase a home in Florida. Once I found the place I started calling mortgage companies shopping rates. Aaron was able to not only get me the best rate, ... more

Outstanding Performance from this company, from start to finish, the process was simplified and fast. Communication was constant, with quick follow ups, I was at ease th ... more

When I started my credit score was 410 and now its 600 also ms.Diaz was very professional also very nice also she got my credit score to 700 I advise everyone go to her

Terrible experience, awful customer service. The branch manager handled my existing mortgage while working at a local bank, having a positive experience, I decided to loo ... more

Good Bank and supportive staff

Friendly and kind

This is honestly one of the worst banks I've dealt with. When I opened my account I was informed that the money would be on a 5 day hold, because I didn't put it in on a ... more

These guys are spammers. They bought my information from someone, got mad when I asked who they bought my information from and hung up. FAKE COMPANY!

Cross Country Mortgage You are AWFUL!!! Trying to tell someone in order to get the loan for the house they are buying the person selling it has to paint a shed, front of ... more

Absolutely the worst mortgage company Ive worked with in 20 years from a customer service standpoint. Changing my my accounts and selling my mortgage over and over again ... more

It really was luck that I found James through Zillow. He was the first Mortgage officer I spoke with, but from day 1 he was attentive, professional, listened to my needs ... more

Odell Lyde was great. Process was fast and easy. He helped every step of the way!

If there was any way to give a review with a negative 5 stars, Ryan Anderson has earned it. Ryan will not answer or return calls, he will not return texts or emails. I ha ... more

Opened an account here for savings. Have a few thousand dollars in there and got a notice threatening to charge me $10 a month for not using the account enough. I have li ... more

Melissa Hahn at Ruoff mortgage! Choose her she is incredible! It was my first time ever buying a home. She was there every step of the way like a best friend helping me o ... more

I went into the process of buying a home with a great deal of skepticism. I honestly didn't think it was going to be possible for me, a silly dream to keep my head occupi ... more

Where do I begin... Rob Hixenbaugh is truly a master of his craft. Rob changed the lives of my fianc and myself. From a rough 2023 with ups and down, Rob and his entire t ... more