Matthew Kleiner at CrossCountry Mortgage, LLC

I was looking to purchase a home in Florida. Once I found the place I started calling mortgage companies shopping rates. Aaron was able to not only get me the best rate, but we closed ahead of schedule as well.
Dec 28th, 2022

Aaron Stancato was my loan officer and he was very personable and accommodating during the process. He provided step by step instructions to ensure the process was smooth. He was able to get me the lowest percent on my refinance and I highly recommend him to help you get the best deal!
Dec 23rd, 2022

My loan officer Aaron Stancato was fantastic! I shopped multiple lenders and Aaron got me the best loan and we closed within 3 weeks. Customer for life
Dec 23rd, 2022

I was promised to be called Thursday then Friday,never happened. Thank you for calling me Nikisha
Nov 9th, 2022

Very disappointed in Cross Country Mortgage and Brian Beyers specially. In attempts to refinance, I provided full disclosure on a first time teacher's home buying program I participated in. I was reassured that I could refinance, paid for an appraisal, upgraded a membership status to reduce fees, and was encouraged not to pay my next two mortgage bills as Cross Country would wrap my next two payments into the refinance for "Covid Relief" (which I did not ask for). Lucky I did not take the advice of my loan officer and continued to make payments because it turned out Cross Country could not complete the refinance due to the teacher buying program. The loan officer should have provided this information up front before allowing me to spend money and even possibly miss mortgage payments that could have been devastating to my above average credit. After receiving this news, I never heard back from my loan officer again, despite many follow up emails and phone calls. I learned at least a $500 lesson but could have been much worse had I taken the advice of my loan officer and skipped my mortgage payments since Cross Country could not complete the job and then decided to ignore the client. I recommend going elsewhere and always be an advocate for yourself!
Dec 18th, 2021