Wilmington, NC Auto Parts Store

Carlos and Kevin in the store are awesome. Can't say enough good about them always going above an beyond in customer service. And if Carlos can't find it, it probably do ... more

Rick was very helpful and helped me change my headlight bulb . It was fast and they found the correct part for me. Will return in the future!

Car parts store not like the others. Fast, knowledgeable service/help. It was my first experience in a Carquest store and it was made easy by the folks that I worked with ... more

Friendly and knowledgeable service

This auto shop is amazing! The staff professional and personable, always going the extra mile and do the best work for the best price and not cutting corners! Workers tha ... more

Got new wipers! Chris put them on for me and was friendly, kind and knowledgeable! Yes Definitely recommend this NAPA

J was awesome! He tested and installed my battery super fast and was so genuinely kind. I really appreciate the good customer service!

Kevin was wonderful there was two women trying to put in a truck battery couldn't get it in right called up to the store and thought the battery was too big Kevin came ou ... more

Came for help with a terminal and battery issue. Louis went ABOVE AND BEYOND, awesome customer services. Will always return to him!!!!

Best service...always very helpful

Great customer service, very friendly

Very helpful staff

I had a phenomenal shopping experience. I wish I had the fellas' names that helped me. The one on the phone had such an exuberant personality; it's the kind of personalit ... more

Good quick service, great people.

4/5/24 Robbie did a great job change my battery terminal help me save a $1,100 which the Infiniti dealership was charging me Customer service Was Outstanding help me s ... more

Nice store not very well stocked though

Excellent service ! Depends on who's there. This location in my opinion is the best location for good customer service with the exception of a few bad apples.

There's a great employee that works at store 3913 that is very helpful on what you need and even helps put on some things that he can. The only AutoZone i go to and have ... more

Josh " Da Gawd" will bring your vehicle back to health, and Tanya's hospitality and smile will make you melt. Good people, good energy, good vibes! I'm not taking my cars ... more

The staff is great, and my car is running beautifully. Thank you so much.

Always friendly and knowledgeable. Great service!!

Excellent job with service on Saturday Quality customer care and exceptional service.

Cassidy Pope was excellent! No pressure and friendly throughout the whole process. I looked at several dealerships before deciding to purchase here and have been most imp ... more

(Translated by Google) Good service (Original) Dch v tt

Good experience

I walked in with a list of stuff I needed but didnt know where anything was at. The gentleman was very helpful with finding everything I needed. I was in and out in no ti ... more

Cinemas completed as agreed to at or below estimated cost. Some communication could be improved.

I know they are busy but picking up the phone just to hang up is pushing it.

Same people that ran BNT. Stay far away.

Horrible service period. Call Sone truck parts in Wallace, NC, way better people to deal with. So today I watched the counter person at Fleet Pride get mad at the phone f ... more

Says service dogs are welcome on the door. Came in with my service dog and was denied entry. 4/1/2024 11am. Worst customer service possible.

Best place in town to get auto parts. They are so helpful and have the best prices and selection.

Always able to get what I need in a timely manner

These krackas are dirty stinking racists. I use to work for them and these redneck fa660ts are slimy underhanded criminals.

Had a great experience with the staff. Very friendly and would recommend them to all my family and friends. Very knowledgeable and kept me informed on everything that wa ... more

Went into the store at 2398 Carolina Beach Road , Wilmington NC on 3/25/24 to get rotars turned. The gentlemen at the counter stated there was no one there to turn the ro ... more

They need more staff. You can't ever call and get anyone to answer. They want you to set up an appointment but you can't do it over the phone if they won't answer.

Excellent customer service!! No issues at all.. highly recommend. Other dealerships could learn from this one.

Nick was great! He helped us out a lot today.

Flavio, manager at O'Reilly auto came to my rescue 3/25..telling me to bring my car over at 7:30 soon as store open..he was able to get cap off coolent tank and fill t ... more

Excellent staff and waiting room. Repairs were completed when they said it would be.

Thank you, Brandon!! You were so helpful, knowledgable, and didnt even have to do what you did. We appreciate you and needed that more than you know!

Nancy and staff were phenomenal . We were on a road trip with our two toddlers and baby and got a flat tire. Every tire repair shop was closed or longer than an hour wait ... more

FMP or Factory Motor Parts (same place) has OEM parts in stock at a reasonable price, at least from my experience. Nice, curitious, and helpful is 3 words I would use ... more

I have bought two new cars at this dealership...I have been a Chevy guy for years. I like their service department but only if I go to service our vehicles...when my wif ... more