Advance Auto Parts

Excellent service ! Depends on who's there. This location in my opinion is the best location for good customer service with the exception of a few bad apples.
Mar 3rd, 2024

Nov 9th, 2023

Oct 30th, 2023

My 76 year old sister went to AAP to have her alternator and battery checked. The big guy there tested and determined she should have her alternator replaced for 490 dollars, AND her battery replaced for an additional amount. He also told her he could replace all of it for a fee after his working hours. So, she went next door and they determined there was nothing wrong with either of them, just cleaned the battery terminals at no charge. She went back to Advance to speak with the manager, and the people there gave her vague answers as to when the store manager would be in and would not reveal his name. Apparently, this goes on quite a bit at this store from conversations with others not to be named. Is AAP responsible for the side-jobs these guys generate? Is AAP responsible for these people selling parts that are not needed? Is AAP responsible for wilfully taking advantage of an elderly woman in need just because they CAN? I recommended she go to AAP, and I have been a lifelong AAP customer; I trusted them to do the right thing with my sister and expect any other customer walking in the door to be treated honestly and fairly. This must be corrected by local and national management so anyone relying on AAP for good parts to be confident in getting AAP's best, not shady dealings from their employees.
Jun 15th, 2023

All of the employees were extremely helpful especially Tracy!
May 26th, 2023